Client Relationship Banker

Bank of America; Speedway (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Speedway, IN is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service banking, and help with transactions.

You will build relationships, handle cash, and collaborate with experts in small business, lending, and investments to meet clients' financial goals. Weekend/evening shifts may be required. This role emphasizes risk culture and client experience.

Qualifications

• Customer-focused with strong work ethic and results orientation.
• Comfortable learning new technology platforms.
• Ability to educate clients on self-service banking tools.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America Speedway, IN is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service banking, and help with transactions.

You will build relationships, handle cash, and collaborate with experts in small business, lending, and investments to meet clients' financial goals. Weekend/evening shifts may be required. This role emphasizes risk culture and client experience.