Client Relationship Banker

TD; Hartford (CT); On-site; USD 47,000 - 60,000; Full time

Job summary

TD in Hartford, CT seeks a Retail Banker I to serve as a customer liaison, delivering consultative financial advice and banking solutions. The role emphasizes education, referrals, and building lasting relationships with customers in a fast-paced environment.

Requires a HS Diploma or GED and 1+ years of customer-facing or sales experience; NMLS registration is required, with teller training provided after hire. Notary license preferred.

Qualifications

• HS Diploma or GED required.
• 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, military experience preferred.
• Teller experience preferred.
• Must be able to complete teller training upon hire to take customer transactions.
• Demonstrated ability to engage in customer conversations while educating them on products and services preferred.
• Demonstrated organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and effective problem solving.
• Proficient in Microsoft Office.
• Notary License (Preferred)

Responsibilities

• Delivers Legendary experience by helping customers, building relationships, and delivering service and advice.
• Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: education, consultative support, and proactive insights.
• Serves as a Customer advocate in improving customer financial confidence, providing resolutions and proactive tips.
• Engages in lobby leadership by welcoming customers and guiding them appropriately.
• May perform teller transactions including check cashing, deposits, transfers and withdrawals while adhering to policies.

Skills

Customer service

Sales experience

Communication skills

Education

HS Diploma or GED

Notary License (Preferred)

Tools

Microsoft Office

Job description

TD in Hartford, CT seeks a Retail Banker I to serve as a customer liaison, delivering consultative financial advice and banking solutions. The role emphasizes education, referrals, and building lasting relationships with customers in a fast-paced environment.

Requires a HS Diploma or GED and 1+ years of customer-facing or sales experience; NMLS registration is required, with teller training provided after hire. Notary license preferred.