Client Relationship Associate

R&R Human Resources Solutions; Plano (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Atlas Advisory Group in Plano, TX is seeking a Client Relationship Associate to support day-to-day office operations and client service. The role involves interacting with clients, processing forms, and coordinating with Wealth Advisors.

Ideal candidates have strong communication, organizational skills, and a proactive mindset to manage multiple tasks. Relocation to the Dallas area is welcomed.

Qualifications

• Strong interpersonal and client relationship management skills.
• A learner's mindset with willingness to build financial acumen.
• Attention to detail, analytical thinking, and problem-solving.
• Excellent organizational and time management abilities.
• One year of relevant experience in financial or insurance services preferred.
• Proficiency with Excel and Microsoft Office.
• Experience with financial planning or CRM software preferred.
• Bachelor's degree or equivalent experience; Finance/Economics/Accounting or business major preferred.
• Reliability is an essential function.

Responsibilities

• Communicates with clients in person, in writing, and over the telephone.
• Meets with clients to complete paperwork and attends periodic client update meetings with select clients.
• Manages new business and client services: meets with clients and starts new client forms processing; communicates with client and manages their planning or account services needs promptly; follows up with clients as needed to ensure paperwork is processed.
• Case Management: manage cases at different stages, proactively provide assistance needed to push the cases forward.
• Communicates, implements, and ensures compliance with guidelines and policies: maintains compliance policies and documentation; manages the compliance and advertising approval process.
• Develops and maintains written documentation (systems) of all activities.
• Event Management and Marketing: handle logistical and marketing details for client events; send out invites, coordinate with venue and maintain marketing database.
• We offer a great working environment in a beautiful and professional office location. Our culture is fast-paced, motivational, and focused on improving our clients' lives.

Job description

Atlas Advisory Group, a boutique wealth management firm, located in Plano, TX, is seeking a Client Relationship Associate to assist in our mission of helping clients achieve their financial goals. This is your chance to play a key role in the future success of our fast-growing organization!

Our mission at Atlas Advisory Group is to grow and protect our client's wealth. If you have a relentless, burning desire to succeed and share our vision, then we would love to hear from you!

The Client Relationship Associate plays a crucial role in the smooth functioning of the office. With overall responsibility for day-to-day operations, the Client Relationship Associate must be able to work effectively with other staff members, clients, and Wealth Advisors.

Responsibilities & Activities

• Communicates with clients in person, in writing, and over the telephone. Meets with clients to complete paperwork and attends periodic client update meetings with select clients.
• Manages new business and client services:
  • Meets with clients and starts new client forms processing.
  • Communicates with client, and manage their planning or account services needs promptly.
  • Follows up with clients as needed to make sure all paperwork is processed.
• Case Management:
  • Manage cases that at different stages, proactively provide assistance needed to push the cases forward.
• Communicates, implements, and ensures compliance with guidelines and policies:
  • Maintains compliance polices and documentation.
  • Manages the compliance and advertising approval process.
• Develops and maintains written documentation (systems) of all activities.
• Event Management and Marketing:
  • Handle logistical and marketing details for client events
  • Send out invites, coordinate with venue and maintain marketing database.

Knowledge, Skills, & Abilities

• Strong interpersonal and client relationship management skills to engage with our clients and our \"crew\"
• A learner's mindset and an appetite for financial acumen, eagerness to learn and grow
• Strong attention to details, analytical skills, and problem-solving
• Excellent organizational and time management skills
• Excellent attitude and an extraordinary client service orientation
• Track record of balancing multiple priorities simultaneously, accommodating unexpected requests or needs, and following through
• Ability to operate within tight deadlines
• At least one year of relevant experience in a financial or insurance services firm assisting with day-to-day operations preferred.
• Proficiency with Excel and other Microsoft Office Suite tools
• Proficiency with financial planning and customer relationship management software is preferred
• Bachelor's degree or equivalent combination of experience. Finance, economics, accounting, business, or related major preferred
• Reliability is an essential function.

We offer a great working environment in a beautiful and professional office location. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, motivational, and focused on improving our clients' lives.

MUST BE LOCATED IN THE DALLAS AREA OR INTERESTED IN RELOCATION TO THE DALLAS AREA