Client Relationship Advisor — Banking

Bank of America; Abilene (TX); In loco; USD 35.000 - 54.000; Tempo pieno

Descrizione del lavoro

Bank of America seeks a Client Service Banker to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role builds deep client relationships and connects customers with financial solutions to meet life goals.

You will work in a Bank of America financial center, with a focus on delivering exceptional service and representing the company’s values. This in-office position requires strong communication and sales-oriented mindset.

Competenze

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies.
• Applies strong critical thinking and problem-solving skills to meet clients' needs.

Mansioni

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Diversifies the client experience and drives service quality.

Conoscenze

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formazione

High School Diploma / GED

Bachelor's Degree or relevant Associate’s Degree

Descrizione del lavoro

Bank of America seeks a Client Service Banker to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role builds deep client relationships and connects customers with financial solutions to meet life goals.

You will work in a Bank of America financial center, with a focus on delivering exceptional service and representing the company’s values. This in-office position requires strong communication and sales-oriented mindset.