Client Relationship Advisor

Bank of America; Alabama; Presencial; USD 34.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Industry-leading benefits

Paid time off

Supportive workplace culture

Descripción de la vacante

Bank of America is seeking an in-branch associate to engage clients, educate on self-service banking, and process cash transactions with accuracy. The role emphasizes relationship building, adherence to policies, and delivering a high level of client service across daily banking activities.

The position requires a strong work ethic, effective communication, and the ability to manage time, with weekend/extended hours and travel to nearby centers possible.

Formación

• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates effectively to meet client needs and build relationships.
• Learns and adapts to new information and technology platforms.
• Able to educate clients on self-service banking options (ATM, online/mobile).
• Adheres to laws and bank policies while delivering service.

Responsabilidades

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Build relationships and connect clients to appropriate financial solutions.
• Manage center traffic, appointments, and outbound calls effectively.
• Drive the client experience and cash handling responsibilities.
• Follow established processes and guidelines to ensure client and bank compliance.

Conocimientos

Adaptability

Customer Focus

Problem Solving

Relationship Building

Communication

Time Management

Attention to Detail

Educación

High School Diploma / GED / Secondary School or equivalent

Descripción del empleo

Bank of America is seeking an in-branch associate to engage clients, educate on self-service banking, and process cash transactions with accuracy. The role emphasizes relationship building, adherence to policies, and delivering a high level of client service across daily banking activities.

The position requires a strong work ethic, effective communication, and the ability to manage time, with weekend/extended hours and travel to nearby centers possible.