Client Relations Director (Field Sales)- Baltimore, MD

centriaautism; Baltimore (MD); Remote; USD 65,000 - 75,000; Full time

Job summary

Centria Autism is seeking a Client Relations Director to grow the centers toward full capacity and expand local awareness and referrals. This is a remote position requiring daily travel to visit referral sources, centers, and events, with a bonus opportunity.

Responsibilities include building a broad referral base with providers (pediatricians, neurologists, therapists, schools), working with marketing and payor relations, and promoting the Centria brand across markets to accelerate growth.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2+ years of sales/ABA experience required.
• Proficiency in Microsoft Word, Excel, and Google Workspace.
• Strong communication and relationship-building skills.
• Ability to travel daily to visit providers and events.

Responsibilities

• Build a broad referral base to grow the centers toward full capacity.
• Call and visit potential referring providers (pediatricians, neurologists, therapists, hospital systems, schools).
• Increase local awareness of Centria Autism and LSAA offerings.
• Attend events and engage influencer groups to promote services.
• Collaborate with marketing, payor relations, and clinical directors to drive referrals and brand promotion.
• Visit locations to assess aesthetics and program promotion.

Skills

Strong communication

Relationship building

Organizational skills

Data analysis

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Google Workspace

Job description

Position Summary

The Client Relations Director is responsible for growing the Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity.

Rate

$65,000 to $75,000 plus bonus opportunity

Duties and Responsibilities

Build a broad referral base to champion the centers' growth.

Call and visit potential referring providers including, but not limited to:

• Pediatricians
• Neurologists
• Licensed Psychologists
• Case Managers
• Speech Therapists
• Occupational Therapists
• Hospital Systems
• Schools/Daycares

Increase local awareness of Centria and LSAA service offerings.

Research and attend events in the area (conferences, 5ks, information events, etc.).

Join influencer groups to advertise the centers' offerings.

Host Autism Activity Days, movie events, etc.

Talk to employer benefit managers to become a preferred provider.

Work interdepartmentally to build the company brand.

Work with marketing to create and disperse company promotional materials.

Work with payor relations to increase payor direct referrals.

Work with Clinical Directors to engage them in marketing efforts and understand selling points of their centers.

Ensure Centria Autism and LSAA locations are appropriately promoting the company brand.

Visit locations to evaluate aesthetics including but not limited to, cleanliness, organization, and general appeal.

Other duties as needed.

Qualifications

Education

Bachelor's degree or equivalent experience

Work Experience

2+ years of sales and/or ABA experience

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Proficiency in PC software, especially spreadsheet programs;
• Strong communication skills, both written and verbal with internal and external stakeholders;
• Ability to build rapport with referral sources;
• Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
• Excellent interpersonal and listening skills;
• Experience analyzing and summarizing data clearly and concisely;
• Demonstrated strong work ethic with attention to detail, accuracy, and quality;
• Established track record of generating new business.

Working Conditions

This is a remote position that requires daily travel to visit referral sources, centers, host events, etc.

Some extended travel to markets outside of the local market may be required.

Physical Demands

Must be able to drive for long periods of time and sit or stand for extended periods of time to present to providers and host events.

Equal Opportunity and Non-Discrimination Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status.

This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.