Client Relations Coordinator (Forensic Services practice)

NextGenEnergyJobs; Washington, Northern (District of Columbia, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

NextGenEnergyJobs seeks a Client Relations Coordinator for its Forensic Services practice to manage alliance partner relationships, coordinate meetings, and drive business development initiatives. You will maintain CRM records, create dashboards, and help craft joint marketing campaigns while collaborating with the business development team.

The role requires strong communication, organizational skills, and the ability to work with senior leaders and external partners in a fast-paced

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Technology, or a related discipline.
• Approximately 2–5 years of experience in business development, account management, marketing, consulting, or relationship management.
• Excellent verbal and written communication skills.
• Strong organizational and project management abilities.
• Ability to build professional relationships with internal and external stakeholders.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience with Salesforce or another CRM platform is preferred.
• Interest or experience in cybersecurity, digital forensics, SaaS, or professional services is a plus.
• Highly organized with exceptional follow-through.
• Comfortable communicating with senior leaders and external partners.
• Naturally curious and proactive in identifying opportunities.
• Strong interpersonal skills and a collaborative mindset.
• Self-motivated with the ability to work independently while supporting a team environment.

Responsibilities

• Support the day-to-day management of strategic alliance partner relationships.
• Schedule and coordinate recurring meetings with internal stakeholders.
• Maintain regular communication with alliance partners to strengthen relationships.
• Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
• Track partner-generated opportunities and ensure timely follow-up.
• Assist with developing business development plans for strategic markets.
• Maintain CRM records, pipeline reports, and partnership metrics.
• Prepare presentations, dashboards, meeting materials updates.
• Research prospective alliance partners, market trends, and emerging technologies.
• Coordinate onboarding activities for new alliance partners.
• Collaborate with business development team to maximize success with clients, partnerships and potential markets.
• Represent the practice during partner meetings and industry events when appropriate.

Skills

Verbal communication

Written communication

Relationship management

Organizational skills

Project management

CRM experience

Microsoft Office

Salesforce

Strategic thinking

Education

Bachelor's degree in Business/Marketing/Communications/Technology or related discipline

Tools

Salesforce

Microsoft Office (Excel, PowerPoint)

Job description

Client Relations Coordinator (Forensic Services practice)

CRA’s Forensic Services practice supports companies’ commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance.

Key Responsibilities

• Support the day-to-day management of strategic alliance partner relationships.
• Schedule and coordinate recurring meetings with internal stakeholders.
• Maintain regular communication with alliance partners to strengthen relationships.
• Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
• Track partner-generated opportunities and ensure timely follow-up.
• Assist with developing business development plans for strategic markets.
• Maintain CRM records, pipeline reports, and partnership metrics.
• Prepare presentations, dashboards, meeting materials updates.
• Research prospective alliance partners, market trends, and emerging technologies.
• Coordinate onboarding activities for new alliance partners.
• Collaborate with business development team to maximize success with clients, partnerships and potential markets.
• Represent the practice during partner meetings and industry events when appropriate.

Requirements

• Bachelor's degree in Business, Marketing, Communications, Technology, or a related discipline.
• Approximately 2–5 years of experience in business development, account management, marketing, consulting, or relationship management.
• Excellent verbal and written communication skills.
• Strong organizational and project management abilities.
• Ability to build professional relationships with both internal and external stakeholders.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience with Salesforce or another CRM platform is preferred.
• Interest or experience in cybersecurity, digital forensics, eDiscovery, SaaS, or professional services is a plus.
• Highly organized with exceptional follow-through.
• Comfortable communicating with senior leaders and external partners.
• Naturally curious and proactive in identifying opportunities.
• Strong interpersonal skills and a collaborative mindset.
• Self-motivated with the ability to work independently while supporting a team environment.
• CRA’s robust skills development programs , including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
• We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.