Client Program Manager

HILGARTWILSON, LLC; New York (NY); Hybrid; USD 142,900 - 195,300; Full time

Benefits offered by this job

Company paid medical, dental, and vis

401(k)/Roth with company match

Paid time off and parental leave

Professional license bonuses

Education reimbursement

Job summary

Colliers Engineering & Design is seeking a detail-oriented Client Program Manager to join our infrastructure team in New York state. This role offers in-office or hybrid work; candidates must be located near Rochester, Buffalo, Albany, or Syracuse.

The ideal candidate will lead multidisciplinary teams, manage client relationships, and drive project delivery for power and water-related infrastructure projects such as dams and hydropower facilities.

Qualifications

• Bachelor's degree in civil engineering is required.
• New York PE license is required (or through reciprocity).
• 12+ years of leading multi-disciplinary teams is required, including 6+ years of project management experience.
• Experience with similar project types is highly preferred but not required.
• PMP Certification is a plus.
• Ability to work collaboratively and communicate with team members internally and externally.

Responsibilities

• Ability to manage and grow program clients and their projects.
• Manage multiple multi-disciplinary teams for project delivery including proposal development, project organization, health and safety, subcontract management, scheduling, financial management, and delivery quality.
• Lead technical, cost, and scheduling decisions for interdisciplinary teams to deliver quality projects to our clients.
• Maintain and grow client relationships by understanding specific client needs and work with our team to deliver superior service.
• Work collaboratively with other managers to balance resources, anticipate issues and develop corrective actions to keep projects on schedule and budget.
• Assess and resolve issues and/or conflicts.
• Actively develop and maintain client relationships.

Skills

Leadership

Communication

Project management

Team coordination

Stakeholder management

Education

Bachelor's degree in civil engineering

Job description

Overview

Colliers Engineering & Design is currently seeking a detail-oriented Client Program Manager to join our infrastructure team in New York state! This role will work in-office or hybrid. Candidates must be located near Rochester, Buffalo, Albany, or Syracuse.

This role offers growing opportunities in New York State and the chance to work with a diverse range of clients. The ideal candidate will become a key member of our high-performing, collaborative team. We value excellent communication skills and the ability to lead and inspire multidisciplinary teams. Project work spans a variety of technical disciplines, primarily for clients in the power industry and those who own or operate water-adjacent infrastructure—such as dams, hydropower facilities, and navigation systems. In this position, you will lead complex projects supported by our team of highly respected subject matter experts.

Responsibilities

• Ability to manage and grow program clients and their projects.
• Manage multiple multi-disciplinary teams for project delivery including proposal development, project organization, health and safety, subcontract management, scheduling, financial management, and delivery quality.
• Lead technical, cost, and scheduling decisions for interdisciplinary teams to deliver quality projects to our clients.
• Maintain and grow client relationships by understanding specific client needs and work with our team to deliver superior service.
• Work collaboratively with other managers to proactively balance resources, anticipate potential issues and develop appropriate corrective actions to keep projects on schedule, on budget and with high quality.
• Assess and resolve issues and/or conflicts.
• Actively develop and maintain client relationships.

Qualifications

• Bachelor's degree in civil engineering is required.
• New York PE (Professional Engineer) license is required (or through reciprocity).
• 12+ years of leading multi-disciplinary teams is required, including 6+ years of project management experience.
• Experience with similar project types is highly preferred but not required.
• Knowledge and technical background in the industry of power and/or water related infrastructure.
• PMP (Project Management Professional) Certification is a plus.
• Ability to work collaboratively and effectively communicate with team members internally and externally.
• Ability to read, write, and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.

Compensation: $142,900 to $195,300 (depending on qualifications)

What We Offer

At Colliers Engineering & Design, our people are our most important resource. That’s why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.

This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week.

We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women’s Organization and ongoing philanthropic opportunities.