Client Partnerships Manager, Staples Media Network

Staples Advantage Canada; Framingham (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

401(k) match

Wellness programs

Job summary

Staples is seeking a Client Partnerships Manager to lead the Staples Media Network. You will own a portfolio of vendor accounts, develop strategic media plans, and collaborate with Merchandising and cross-functional teams to drive revenue and partner experiences.

You’ll leverage your ecommerce, digital media, and analytics expertise to inform data-driven decisions, optimize performance, and deliver best-in-class partner experiences while balancing vendor objectives with Staples’ priorities.

Qualifications

• 5+ years in a digital media, retail media, or related role.

Responsibilities

• Manage and grow relationships with vendor partners, building trust and identifying opportunities for incremental revenue.

Skills

Strategic thinking

Analytical skills

Cross-functional collaboration

Stakeholder management

Excel

PowerPoint

Education

Bachelor’s degree in Business/Marketing

Tools

Google Analytics

AdTech platforms

DSP platforms

Job description

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Client Partnerships Manager, Staples Media Network, plays a critical role in managing vendor partnerships and driving media revenue growth. In this role, you will own a portfolio of vendor accounts, develop strategic media plans, and collaborate closely with Merchandising and cross-functional teams to deliver high-impact programs. You’ll leverage your expertise in ecommerce, digital media, analytics, and client services to inform data-driven decisions, optimize performance, and deliver best-in-class partner experiences—all while balancing vendor objectives with Staples’ business priorities.

What You’ll Be Doing:

• Manage and grow relationships with vendor partners, building trust and identifying new opportunities for incremental revenue
• Develop strong product and platform expertise to inform media recommendations and execute integrated campaigns
• Partner cross-functionally with Merchandising, eCommerce Product, Marketing, and other teams to deliver cohesive solutions
• Collaborate with media managers, planners, and agency partners to activate and optimize campaigns
• Monitor financial performance across assigned accounts and manage toward SMN revenue goals and P&L targets
• Leverage analytics, testing, and insights to optimize program performance and refine customer engagement strategies
• Deliver white-glove service to mid-tier vendor partners, ensuring a best-in-class experience
• Communicate results, insights, and recommendations to internal and external stakeholders
• Identify and prioritize new opportunities for innovation, growth, and program expansion

What You Bring To The Table:

• Strong strategic thinking, analytical skills, and ability to translate data into actionable insights
• Excellent project management skills with the ability to manage multiple priorities in a fast-evolving environment
• Proven ability to collaborate cross-functionally and build strong working relationships
• Effective communication and presentation skills, with experience influencing senior stakeholders
• Understanding of merchandising strategies, sales drivers, and margin objectives
• Proactive, self-motivated mindset with a passion for innovation and continuous improvement

What’s Needed- Basic Qualifications:

• 5+ years of experience in a digital media, retail media, or related role
• Strong knowledge of digital media channels, audience targeting, and campaign activation strategies
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

What’s Needed - Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, Economics, or a related field
• Familiarity with retail media networks and understanding of the AdTech/MarTech landscape
• Experience working in ecommerce or retail media environments
• Demonstrated ability to manage multiple projects and priorities while delivering results
• Strong collaboration, interpersonal, and stakeholder management skills
• Experience partnering closely with merchandising or category management teams
• Proven experience presenting insights and recommendations to leadership
• Analytical mindset with experience in data-driven decision making
• Experience working with agencies or external partners on campaign execution

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary rangerepresents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.