Client Partner

CCC Intelligent Solutions; United States; Hybrid; USD 106,277 - 175,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan Performance Bonus

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Job summary

CCC Intelligent Solutions is looking for a Client Partner in the United States to manage and grow client relationships while driving revenue growth through strategic account management. The role requires at least 5 years of experience in a SaaS or technology environment and a strong track record of developing partnerships.

Key responsibilities include identifying upsell opportunities, maintaining client satisfaction, and collaborating with teams to deliver value. Benefits include 401K match, comprehensive health insurance, and a performance bonus.

Qualifications

• 5+ years of experience in client relationship management, ideally in SaaS or tech.
• Proven track record of growing accounts and identifying expansion opportunities.
• Demonstrated experience with complex multi-stakeholder deals.

Responsibilities

• Manage day-to-day relationships for a portfolio of client accounts.
• Drive revenue growth through upsell and cross-sell opportunities.
• Develop and execute annual account plans to ensure year-over-year growth.

Skills

Client relationship management

Sales execution

SaaS/technology experience

Strategic growth

Job description

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.

Role

Salary range: $106,277 - $175,000. This position is bonus and/or commission eligible.

Reporting to Sales Leadership, the Client Partner manages and grows a portfolio of client relationships for CCC Intelligent Solutions. The role focuses on deepening commercial partnerships, driving account growth, and expanding adoption of CCC’s strategic products.

The Client Partner serves as a trusted advisor, balancing relationship management with disciplined sales execution. Key responsibilities include prioritizing across a portfolio, identifying whitespace, building pipeline, and executing structured sales plays while maintaining a consultative, value‑driven approach.

There is flexibility around location. Significant travel will be required to visit clients and to spend time with senior leadership at CCCIS headquarters in Chicago.

Key Responsibilities

• Own and manage day‑to‑day commercial relationships for a portfolio of client accounts, serving as the primary point of contact and trusted advisor.
• Drive revenue growth by identifying and closing upsell and cross‑sell opportunities across the client portfolio, with a primary emphasis on strategic growth products.
• Develop and execute annual account plans to support consistent year‑over‑year growth, including whitespace analysis, pipeline development, and disciplined sales execution.
• Build and maintain a healthy, well‑qualified pipeline, advancing opportunities through a defined sales process and maintaining accurate forecasting and CRM hygiene.
• Partner closely with customer delivery teams to monitor client satisfaction, ensure retention, and drive measurable value realization.
• Represent the voice of the clients internally, sharing feedback to inform product innovation and go‑to‑market strategy.
• Collaborate with peers and sales leadership to share best practices and contribute to a high‑performing sales culture.
• Carry an annual ACV quota and hold accountability for revenue, pipeline, and forecast accuracy.

Requirements

• 5+ years of experience building and managing client relationships, ideally in a SaaS or technology environment.
• Proven track record accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results.
• Demonstrated tech sales competency, operating within a defined sales methodology, building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi‑stakeholder deals in a SaaS or technology environment.
• Experience calling on or working within the insurance industry is a significant plus, with familiarity of claims processes and insurance operations.
• Collaborative stakeholder leadership: a confident communicator who builds trust with clients, peers, and internal teams, navigating complex organizations and driving alignment across multiple stakeholders.

Critical Leadership Capabilities

• Driving Results:
  • Consistently meets and seeks to exceed account and revenue targets.
  • Identifies new opportunities within client relationships to extend value and deepen commercial impact.
  • Sets ambitious but achievable goals and holds themselves accountable to results.
• Acting Strategically:
  • Develops and executes multi‑year account plans aligned to client priorities and CCCIS growth objectives.
  • Anticipates changes in the competitive and client landscape and adapts plans accordingly.
  • Thinks beyond immediate client needs to identify longer‑term partnership opportunities.
• Collaborating and Influencing:
  • Works effectively across internal teams—delivery, product, and senior leadership—to mobilize resources for clients.
  • Earns the trust of senior client stakeholders through consistent follow‑through and deep knowledge of client needs.
  • Serves as a credible, proactive voice for the client within the CCCIS organization.

Important Personal Characteristics

• Driven by purpose; acts in alignment with CCCIS values.
• Entrepreneurial, energetic, and motivated by building lasting client relationships.
• Hands‑on and detail‑oriented, with strong follow‑through and a bias toward action.
• Insight‑led and comfortable creating constructive tension—challenges client thinking, tailors messages to stakeholders, and confidently takes control to drive better outcomes.
• Open to feedback and committed to continuous improvement.
• Personally humble and collaborative, with genuine pride in team and client success.

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

For more information about our benefits, please visit our careers site.

If you require a reasonable accommodation to complete a job application, please contact (800) 621‑8070.