Client Partner

ThoughtWorks, Inc.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Thoughtworks seeks a high-impact Client Partner to drive revenue growth with a portfolio of Business Services clients. You will lead select accounts, influence senior stakeholders, and align delivery with business goals using a consultative, strategic approach.

You will collaborate with technical leaders, shape value propositions, and expand relationships across C-suite executives, ensuring successful partnerships and long-term growth for Thoughtworks in the US market.

Qualifications

• Strong business acumen with experience in senior executive and revenue-generating roles.
• Ability to develop strategic account plans and value propositions.
• Proven track record managing senior client relationships and C-suite partnerships.
• Consultative, solution-oriented approach to driving client outcomes.
• Experience driving thought leadership and innovation for clients.
• Ability to influence decisions via industry insights and client wins.
• Understanding of digital disruption and emerging tech trends.
• Experience delivering agile and custom software development projects.
• Ability to connect business strategy, tech and innovation for long-term partnerships.

Responsibilities

• Achieve revenue targets and forecast/manage sales and margins for existing clients.
• Grow long-term relationships with 1-3 accounts and senior stakeholders.
• Partner with technical leaders to support delivery teams.
• Engage in consultative business development across verticals.
• Approach client executives as business partners; expand company's reach.
• Work with C-suite to achieve business goals and negotiate effectively.
• Help develop IP and best practices for client and portfolio development.
• Identify opportunities to improve partnerships and increase revenue.
• Monitor engagements and mitigate risks proactively.

Skills

Business development

Account management

C-suite engagement

Strategic planning

Negotiation

Partnerships

CRM proficiency

Industry insights

Tools

CRM systems

Job description

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
Thoughtworks is seeking to expand our Go-To-Market team in the Business Services space to support some of our fastest growing accounts in this industry.
Our Client Partners are responsible for a portfolio of Clients in the Business services space, give direction to client partners and business developers in this area and support them to expand our network, footprint and relationship. Furthermore, they also take responsibility for one of our major accounts during the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as Customer relationship management, account planning and growth, joint delivery governance and project reviews.

Job responsibilities

• You will achieve established revenue targets, forecast and manage sales, revenue and margins at existing clients.
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• You will engage in consultative business development, growing relationships both vertically and horizontally.
• You will approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
• You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• You will help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• You will maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.

Technical Skills

• You will have a strong understanding of the Business Services industry or Private Equity firms, including key trends, drivers and relevant players.
• You will have experience in diverse senior executive and revenue-generating roles, demonstrating strong business acumen.
• You will have the ability to develop strategic account plans and create mutually beneficial value propositions.
• You will have proven experience managing senior client relationships and strategic partnerships across the C-suite.
• You will have a consultative and solution-oriented approach to driving client business outcomes.
• You will have experience driving thought leadership and innovation for clients.
• You will have the ability to influence decisions through industry insights, innovation and client success stories.
• You will have a strong understanding of digital disruption and emerging technology trends.
• You will have experience in agile and custom software development project delivery.
• You will have the ability to connect business strategy, technology and innovation to build long-term client partnerships.

Technical Skills

• You will have a strong understanding of the Business Services industry or Private Equity firms, including key trends, drivers and relevant players.
• You will have experience in diverse senior executive and revenue-generating roles, demonstrating strong business acumen.
• You will have the ability to develop strategic account plans and create mutually beneficial value propositions.
• You will have proven experience managing senior client relationships and strategic partnerships across the C-suite.
• You will have a consultative and solution-oriented approach to driving client business outcomes.
• You will have experience driving thought leadership and innovation for clients.
• You will have the ability to influence decisions through industry insights, innovation and client success stories.
• You will have a strong understanding of digital disruption and emerging technology trends.
• You will have experience in agile and custom software development project delivery.
• You will have the ability to connect business strategy, technology and innovation to build long-term client partnerships.

Professional Skills

• You will have a global perspective and a sophisticated understanding of business dynamics.
• You will have strong strategic thinking skills, translating concepts into practical actions and compelling client value propositions.
• You will be a goal-oriented self-starter with strong consultative skills and the ability to establish rapport and credibility.
• You will have a forward-thinking mindset, bringing thought leadership and innovation into client partnerships.
• You will have a solutions-oriented approach, influencing decisions through industry trends and client success stories.
• You will have the ability to balance strategy and execution while driving business transformation and change.
• You will have experience engaging with C-suite stakeholders on business strategy, delivering outcomes and identifying revenue growth opportunities.
• You will have the ability to translate complex technical and strategic concepts into practical, actionable solutions.
• You will thrive in a collaborative, transparent environment that encourages openness, feedback and continuous change.
• You will have strong negotiation skills, experience with diverse commercial models and an understanding of margins, pricing strategies and competitive positioning.

Learning and Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment .

EEO

Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We prohibit discrimination and harassment of any kind and are dedicated to providing a work environment free from discrimination and harassment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, stermination, layoff, recall, transfer, leaves of absence, compensation, and training.

Thoughtworks is also an affirmative action employer of veterans and individuals with disabilities.

For additional information, please see the Thoughtworks, Inc. Equal Employment Opportunity & Aff…

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment in the United States.

Accommodations

Thoughtworks is committed to providing reasonable accommodations to qualified applicants with disabilities or sincerely held religious beliefs, practices, or observances, in accordance with applicable law.

If you need a reasonable accommodation to complete any part of the application process, participate in interviews, or otherwise engage in the hiring process, you may request an accommodation by completing this form or speaking with your recruiter. Requests may be made at any stage of the application or interview process.

Once a request is received, Thoughtworks will engage in an interactive process with the applicant to determine an appropriate accommodation. Applicants are not required to disclose medical diagnoses or detailed personal information in order to request an accommodation. All accommodation requests will be handled in a timely, confidential, and respectful manner, consistent with applicable legal requirements.

Requesting an accommodation will not negatively affect your consideration for employment. Company prohibits retaliation against any applicant for requesting an accommodation or participating in the accommodation process. Accommodations made during the recruitment process are not a guarantee of future or continued accommodations once hired. If you are hired by Thoughtworks, and require an accommodation to perform the essential functions of your role, you may be asked to engage in our reasonable accommodation process.

As a technology consultancy, the projects we undertake are subject to change based on client needs and agreements. While we strive for consistency, please be aware that project scope or availability may shift, or projects may even be cancelled, during the recruitment and selection process, which is often outside of our direct control. Should the project related to this vacancy be significantly altered or cancelled, all impacted candidates will be promptly and duly informed of the change

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.