Client Operations Associate

Destination Makers; Remote; USD 10,000 - 60,000; Full time

Job summary

A coordination-focused services company is hiring a Reservations Support Specialist to provide remote administrative and client-facing support for scheduling and reservation coordination. Responsibilities include assisting with booking requests, maintaining client records, and ensuring effective communication with clients. Ideal candidates are organized, self-motivated, and possess strong customer service skills. This role offers flexibility in scheduling and a supportive environment to develop coordination and client support skills. Applicants will be contacted regarding next steps.

Benefits

Remote work flexibility

Supportive environment

Opportunity for skill development

Qualifications

• Strong customer service and communication skills.
• High level of organization and attention to detail.
• Ability to manage multiple tasks in a structured, remote environment.

Responsibilities

• Assist with reservation and scheduling requests.
• Communicate with clients to confirm details and updates.
• Maintain accurate client records and documentation.
• Monitor timelines and ensure correct processing.

Skills

Customer service and communication skills

Organizational skills

Multitasking ability

Basic computer skills

Self-motivated

Job description

Overview

Reservations Support Specialist – Remote
Location: Remote (United States)

About Us

As a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions.

Position Overview

The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process.

This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment.

Responsibilities

• Assist with reservation and scheduling requests in accordance with established procedures
• Communicate with clients to confirm details, provide updates, and answer general inquiries
• Maintain accurate client records, booking information, and documentation
• Monitor timelines and ensure confirmations and changes are processed correctly
• Provide general support to ensure a smooth and positive client experience
• Follow internal workflows and quality standards to ensure consistency and accuracy
• Collaborate with internal team members as needed to support daily operations

Qualifications & Skills

• Strong customer service and communication skills
• High level of organization and attention to detail
• Ability to manage multiple tasks in a structured, remote environment
• Basic computer skills and comfort learning new systems
• Reliable, professional, and self-motivated
• Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required

Work Environment & Schedule

Fully remote position. Flexible scheduling may be available. Training and ongoing guidance provided.

Why Work With Us

• Remote work flexibility
• Supportive and process-driven environment
• Clear expectations and structured workflows
• Opportunity to develop coordination and client support skills

How To Apply

Interested candidates are encouraged to apply for consideration. Qualified applicants will be contacted regarding next steps.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.