Client Manager - Private Client Services

Marsh; Sioux Falls (SD); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid

Tuition reimbursement and professional

Generous time off (personal and volunt

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Sioux Falls, SD is seeking a Client Manager for the Private Client Services team. You will manage client accounts, ensure timely service delivery, and support marketing, proposals, and policy documentation.

The ideal candidate has 3+ years in customer service or underwriting for private client insurance, strong organizational and communication skills, and the ability to work in a collaborative, hybrid environment. Proficiency with Microsoft Office is required.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience working in customer service, underwriting, private client/personal lines insurance for a carrier or broker preferred.
• Familiarity with insurance company markets, binding authority, and underwriting guidelines preferred.
• Must be detailed with excellent organizational and time management skills.
• Good interpersonal skills and a high sense of urgency.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office.
• Must have the ability to work under pressure and multi‑task.
• Ability to work well in a team environment, maintain a positive work atmosphere, and develop healthy relationships internally and externally.
• Strong analytical skills with the ability to negotiate quotations, evaluate client needs, and develop innovative business solutions.
• Be a self‑starter and problem solver.
• Property/Casualty license or ability to attain is required.

Responsibilities

• As our Client Manager on the Private Client Services team, you'll be responsible for managing client accounts, ensuring timely service delivery, and enhancing customer satisfaction.
• This role involves coordinating the marketing process, preparing proposals, binding coverage, and maintaining accurate policy documentation.
• The Client Manager will also provide administrative support, assist clients with their insurance needs, and collaborate with team members to drive agency goals.

Skills

Customer service

Underwriting

Private client insurance

Organizational skills

Time management

Interpersonal skills

Written and verbal communication

Microsoft Office

Team player

Problem solving

Property/Casualty license

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company: Marsh McLennan Agency

Description:

Client Manager - Private Client Services

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at Marsh Agency.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands‑on proactive service, data‑driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what's possible and guide them during every step of their journey.

A day in the life.

As our Client Manager on the Private Client Services team, you'll be responsible for managing client accounts, ensuring timely service delivery, and enhancing customer satisfaction. This role involves coordinating the marketing process, preparing proposals, binding coverage, and maintaining accurate policy documentation. The Client Manager will also provide administrative support, assist clients with their insurance needs, and collaborate with team members to drive agency goals.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High school diploma or equivalent, required.
• 3+ years of experience working in customer service, underwriting, private client/personal lines insurance for a carrier or broker preferred.
• Familiarity with insurance company markets, binding authority, and underwriting guidelines preferred.
• Must be detailed with excellent organizational and time management skills.
• Good interpersonal skills and a high sense of urgency.
• Excellent written and verbal communication.
• Proficiency in Microsoft office applications required.
• Must have the ability to work under pressure and multi‑task.
• Ability to work well in a team environment, maintain a positive work atmosphere, and develop healthy relationships internally and externally.
• Strong analytical skills with the ability to negotiate quotations, evaluate client needs, and develop innovative business solutions.
• Be a self‑starter and problem solver.
• Property/Casualty license or ability to attain is required.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at Marsh Agency, check us out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting [e-mail] .

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