Client Manager- Personal Lines

Trucordia Insurance Services, LLC; Littleton (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Life Insurance

Flexible PTO

401K

Pet Insurance

11 Paid Holidays

Job summary

Trucordia Insurance Services, LLC is searching for a Client Service Team member in Littleton, Colorado. This role focuses on supporting clients by managing new and renewal accounts, ensuring strong carrier relationships, and maintaining records accurately.

The ideal candidate should possess 1–2 years of experience in insurance or customer service, have an active P&C or L&H Insurance License, and demonstrate strong interpersonal skills. Benefits include life insurance, flexible PTO, and 401K.

Qualifications

• 1–2 years of experience in insurance, customer service, or a related field preferred.
• Must have an active state-issued Insurance license (P&C and/or L&H).
• Knowledge of agency management systems is a plus.

Responsibilities

• Serve as the first point of contact for clients.
• Manage placing new and renewal accounts with carrier partners.
• Ensure renewal and retention of accounts through proactive service.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Education

Active P&C or L&H Insurance License

Tools

AMS360

Job description

Job Description

Reports To: Client Service Team Leader

Duties and Responsibilities:

• Serve as the first point of contact for clients, providing prompt and professional service.
• Manage the placement of new and renewal accounts with carrier partners across P&C and Life & Health lines. Assist with gathering underwriting information and preparing submission materials.
• Maintain strong carrier relationships to secure competitive quotes and solutions for clients.
• Ensure the successful renewal and retention of accounts through proactive service and relationship management. Maintain accurate and up-to-date records in the AMS360 agency management system.
• Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support client needs. Handle policy changes, endorsements, certificates, and other routine service items efficiently and accurately.

Qualifications

• 1–2 years of experience in insurance, customer service, or a related field preferred.
• Active P&C Insurance License or L&H Insurance License.
• Strong interpersonal and communication skills, both written and verbal.
• Proven ability to manage multiple tasks and priorities in a deadline-driven environment.
• Familiarity with AMS360 or similar agency management systems is a plus.
• Must be detail-oriented with strong organizational skills.
• Active state‑issued Insurance license (P&C and/or L&H) required.

Benefits

• Life Insurance and AD&D
• FSA / HSA
• Critical Illness
• Hospital Indemnity
• Supplemental Health Insurance
• EAP
• Pet Insurance
• 11 Paid Holidays
• Flexible PTO
• 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.