Client/Lab Associate - Oncology I

Quest Diagnostics Incorporated; Lewisville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Day 1 Medical

Best-in-class well-being programs

Annual incentive plans

401(k) with company match

Job summary

Quest Diagnostics Incorporated in Lewisville, TX seeks a Client/Lab Associate – Oncology I, Tue–Sat, 8:00 AM to 4:30 PM, to support department operations and ensure accurate test ordering. The role involves processing orders, handling tissue specimens, and maintaining compliance with Oncology procedures.

The position requires at least 2 years of lab experience, strong organization and communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Minimum of 2 years of lab experience.
• Ability to transport samples to and from a variety of departments.
• Ability to sit or stand for long periods of time.
• Knowledge of Medical Terminology helpful.

Responsibilities

• Handle all paraffin tissue blocks/slides and other Oncology specimens including bone marrow aspirates, bone marrow core/clots and other irreplaceable tissue specimens.
• Identify Oncology specimens that come in kit boxes, purple irreplaceable bags, red bags identifying Oncology specimens.
• Open and sort specimens according to priority following established protocol for Quality Check of blocks.
• Process samples in multiple systems and identify if the order is electronic, manual, swivel chair or shared.
• Capture images of blocks received and scans image into the document repository.
• Handle complex test orders, identify problems, resolve simple Oncology problems when necessary, using established protocol.
• Understand the compliance policies related to test ordering, which requires developing the ability to research test ordering information on the test request form and computer system.
• Investigate and search for missing specimens in the department, including trash checks.

Skills

Microsoft Office

Typing 30 wpm

Ten-key

Interpersonal skills

Problem solving

Multi-tasking

Strong organizational skills

Education

High School Diploma or Equivalent

Some College Courses 2-3 years

Tools

Excel

Optimaxx

Job description

Job Description

Client/Lab Associate - Oncology I - Lewisville, TX, Tuesday to Saturday, 8:00 AM to 4:30 PM

Department: Oncology

Pay range: $18.39+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Assoc, Client/Lab – Oncology I is responsible for general support functions within the department including processing test orders into the system(s) for Oncology specimens. This position is critical to quality for customer satisfaction and is an important part of Oncology White Glove Services. This role requires the ability to learn and understand the compliance regulations related to Oncology test ordering.

Responsibilities

• Handle all paraffin tissue blocks/slides and other Oncology specimens including bone marrow aspirates, bone marrow core/clots and other irreplaceable tissue specimens.
• Identify Oncology specimens that come in kit boxes, purple irreplaceable bags, red bags identifying Oncology specimens.
• Open and sort specimens according to priority following established protocol for Quality Check of blocks.
• Process samples in multiple systems and identify if the order is electronic, manual, swivel chair or shared.
• Capture images of blocks received and scans image into the document repository.
• Handle complex test orders, identify problems, resolve simple Oncology problems when necessary, using established protocol.
• Understand the compliance policies related to test ordering, which requires developing the ability to research test ordering information on the test request form and computer system.
• Investigate and search for missing specimens in the department, including trash checks.
• Communicate in a professional manner both verbally and written.
• Demonstrate an ability to learn the job duties assigned and develop an understanding of how all functions of Oncology processing align.
• Comply with all health and safety policies, procedures, and practices. Required to use personal protective equipment.
• Participate in process improvement
• May be asked to prepare blocks to be returned to the client.
• May be asked to pull problem reports and work on final accessioning of problem samples.
• May be asked to distribute H&Es to pathologists.
• May be asked to scan test requisitions into Optimaxx.
• Other job duties as assigned

Qualifications

Required Work Experience

• Minimum of 2 years of lab experience required.

Physical And Mental Requirements

• Able to transport samples to and from a variety of departments.
• Ability to sit or stand for long periods of time.
• Ability to lift 10-20lbs

Knowledge

• Detail oriented.
• Always reflects good judgement when determining what action to take when resolving problems.
• Knowledge of Medical Terminology helpful.

Skills

• Proficient with Microsoft office.
• Demonstrates the ability to type 30 words a minute and ten key.
• Some experience in excel is preferred.
• Strong organizational and problem-solving skills.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Able to multi-task in a fast-paced quality driven environment.

Education

• High School Diploma or Equivalent (Required)
• Some College Courses 2-3 years of college courses preferred. (Preferred)

Languages

• English (Preferred)

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.