Client-Focused Banker: Hospitality & Tech Solutions

TwinThread; Chicago (IL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

TwinThread is looking for an Associate Banker in Chicago, IL, to deliver exceptional client experiences and build trusted relationships. Your role will involve welcoming clients, assisting with transactions, and educating them on digital banking solutions to meet their needs.

Ideal candidates have strong client service experience, with a high school diploma or equivalent. TwinThread offers a competitive total rewards package, including health care, retirement savings plans, and tuition reimbursement.

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive service.
• Ability to engage clients and anticipate their needs.
• Client service or comparable experience is preferred.

Responsibilities

• Create a welcoming environment and manage lobby traffic.
• Assist clients with transactions and open accounts while ensuring compliance.
• Educate clients on self-service technology options.

Skills

Client service experience

Ability to build trusted relationships

Attention to detail

Ability to communicate clearly

Ability to resolve client issues

Education

High school diploma or GED equivalent

Job description

TwinThread is looking for an Associate Banker in Chicago, IL, to deliver exceptional client experiences and build trusted relationships. Your role will involve welcoming clients, assisting with transactions, and educating them on digital banking solutions to meet their needs.

Ideal candidates have strong client service experience, with a high school diploma or equivalent. TwinThread offers a competitive total rewards package, including health care, retirement savings plans, and tuition reimbursement.