Client Facilities Lead

Barry's; West Hollywood (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

A leading fitness studio in California is seeking a Client Facilities Lead to ensure the studio operates smoothly and efficiently. This role involves overseeing maintenance operations, conducting regular inspections, and upholding brand standards. The ideal candidate will possess strong hospitality skills, exceptional cleaning abilities, and the capacity to communicate effectively. The position is available for both full-time and part-time schedules, requiring flexibility in hours, including weekends.

Qualifications

• Desire to learn about facilities management and maintenance.
• Experience in hospitality with a focus on cleanliness.
• Ability to kneel, bend, reach, climb, and stand for long periods.
• Ability to follow instructions in a fast-paced environment.

Responsibilities

• Oversee all maintenance operations across the studio.
• Ensure delivery of all brand standards and initiatives.
• Conduct daily walkthrough of the studio and uphold maintenance checklists.
• Prepare studios spaces (lobby and locker rooms) before, after, and between classes; clean equipment and restock amenities.
• Perform regular deep cleaning and maintenance for common areas and storage.
• Handle laundry services: collect, wash, and fold towels.
• Repair small studio fixes; assist with treadmill and equipment repairs.
• Communicate tasks or projects to Facilities Team for each shift.
• Escalate facilities issues to management; report feedback for improvements.
• Assist with facilities training for new and existing staff.
• Plan preventive maintenance schedules and best practices; coordinate with vendors and contractors.

Skills

Strong hospitality skills

Excellent organization and time management

Detail-oriented mindset

Ability to communicate effectively

Proven dependability and reliability

Tools

Hand tools

Job description

We appreciate your interest in employment with Barry’s! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department ([e-mail]).

is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry’s studios and corporate offices.

About the Role

The Client Facilities Lead is essential to the operation of our studios. They serve as a maintenance leader overseeing all maintenance operations across the studio. They will collaborate with cross-functional teams to uphold brand standards and support business objectives. With strong time management skills, they will efficiently prioritize urgent maintenance needs. As a key member of the studio leadership team, the Facilities Lead will drive success through keeping equipment and studio clean, creating an inviting space for clients, ensuring everything is in operating order, and providing excellent hospitality.

What You’ll Do

• Work with the General Manager to ensure delivery of all brand standards and initiatives for all aspects of the studio
• Consistently exhibit decision making and judgment based on safety, prevention, and high-quality client experiences
• Conduct daily walk through of the studio and adhere to daily and weekly cleaning and maintenance checklists as well as upholding brand standards
• Prepare studio spaces (lobby and locker rooms) before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, wiping mirrors and restocking amenities
• Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, retail shelves, locker rooms, hallways, and storage areas
• Laundry services, including collecting, washing, and folding towels
• Repair small studio fixes in all facilities spaces
• Assist with the repair of Woodway treadmills and other fitness equipment
• Assist with communicating specific tasks or projects to the Facilities Team for a given day or shift
• Communicate and escalate any facilities issues to the management team
• Work with the General Manager to observe and communicate Facilities Team feedback and identify areas in need of improvement or staff in need of assistance or additional training.
• Support with facilities training for all new and existing team members
• Conduct regular maintenance inspections to ensure all equipment receives proper preventative maintenance on schedules created and/or previously established by the studio, standard best practices, and/or manufacturers guidelines
• Plan and target areas of the studio needing immediate attention or repairs and in partnership with the General Manager help coordinate the project through completion
• Develop and maintain preventive service schedules and best practices
• Maintain relationships with equipment technicians, contractors, and vendors

Qualifications

• Strong hospitality skills and alignment with Barry’s Mission, Vision and Values.
• Ability to work either a full-time or part-time schedule
• Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
• Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
• Experience in or desire to learn about facilities management and maintenance.
• Exceptional cleaning skills and a clear understanding of what constitutes a clean and sanitary environment.
• Ability to communicate effectively and in a time-sensitive manner with supervisors, peers, subordinates, and clients.
• Ability to follow instructions in a fast-paced environment.
• Excellent organization and time management skills.
• Detail-oriented mindset.
• Proven dependability and reliability.
• Friendly and personable attitude.
• Prior experience working with hand tools a plus.
• Ability to kneel, bend, reach, climb, and stand for long durations of time.
• Ability to move and lift equipment and supplies of 30+ pounds.