Client Experience Specialist: Coordinated Support & Growth

Alphabe Insight Inc; Boston (MA); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Career growth

Hands-on training

Team support

Job summary

Park 6 Logistics is seeking a personable and organized Client Experience Coordinator to join our Boston team. You will ensure that every client interaction is professional, welcoming, and well coordinated, and you will work with colleagues to support day‑to‑day client needs.

This full-time role offers hands-on training, opportunities for professional development, and a collaborative environment where initiative and reliability are valued.

Qualifications

• Strong verbal and written communication skills.
• Professional, approachable, and client‑focused attitude.
• Excellent organizational and time-management abilities.
• Ability to communicate effectively with different personalities.
• Strong attention to detail and problem‑solving skills.
• Comfortable working both independently and as part of a team.
• Ability to manage multiple priorities in a fast‑paced environment.
• Dependable, adaptable, and eager to learn.
• A genuine interest in developing customer relations and professional communication skills.

Responsibilities

• Serve as a professional and welcoming point of contact for clients.
• Assist with client inquiries and provide clear, accurate information.
• Coordinate client interactions, appointments, and follow‑up activities.
• Build positive relationships and help maintain a high standard of client satisfaction.
• Communicate client needs and feedback to the appropriate team members.
• Maintain organized and accurate client information.
• Support daily operations and collaborate with internal teams.
• Help identify opportunities to improve the overall client experience.
• Represent Catch Vibe Voice with professionalism and a positive attitude.

Skills

Client experience

Communication

Organization

Teamwork

Time management

Detail oriented

Problem solving

Customer relations

Job description

Park 6 Logistics is seeking a personable and organized Client Experience Coordinator to join our Boston team. You will ensure that every client interaction is professional, welcoming, and well coordinated, and you will work with colleagues to support day‑to‑day client needs.

This full-time role offers hands-on training, opportunities for professional development, and a collaborative environment where initiative and reliability are valued.