Client Experience Specialist – Branch Banking

Flagstar Bank N.A; North Babylon (NY); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Flagstar Bank N.A. in North Babylon, NY is seeking a Branch Banking Client Consultant I to deliver frontline client service and transactional support. You will welcome clients, identify their needs, perform teller functions, and assist with sales through client education and team collaboration.

This role emphasizes accuracy, regulatory compliance, and a positive branch experience while contributing to growth through problem resolution and adherence to bank policies.

Competenze

• High School diploma or equivalent (GED/HiSET/TASC).
• 1–2 years of customer service, cash handling, or retail experience.
• Experience in Financial Services Industry preferred.

Mansioni

• Support sales targets by generating client introductions and assisting with account questions.
• Provide positive client experience and resolve issues promptly.
• Deliver timely and accurate financial transactions while adhering to policies.

Conoscenze

Action oriented

Business acumen

Approachability

Problem solving

Priority management

Relationship building

Client relationships

Formazione

High school diploma

Descrizione del lavoro

Flagstar Bank N.A. in North Babylon, NY is seeking a Branch Banking Client Consultant I to deliver frontline client service and transactional support. You will welcome clients, identify their needs, perform teller functions, and assist with sales through client education and team collaboration.

This role emphasizes accuracy, regulatory compliance, and a positive branch experience while contributing to growth through problem resolution and adherence to bank policies.