Client Experience & Sales Lead - Memberships & Lounge

Robert Hess Search Group; Franklin (TN); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Gratuity

PTO & benefits

Parental leave

Major holidays off

Job summary

Scissors & Scotch in Franklin, TN is looking for a Client Experience + Sales Coordinator who can sell memberships, liquor, and add-on services while delivering outstanding service from the front door to the final drink.

You will be the face of the brand, drive sales through upselling and relationship-building, handle check-ins and payments, and help grow repeat business with a friendly, can-do attitude.

Qualifications

• Candidates must be confident, outgoing and sales-driven.
• Thrives in a busy, team-based environment.
• Enjoy talking to people and closing yes.

Responsibilities

• Sell memberships, liquor, and add-on services.
• Make and serve drinks in the lounge.
• Handle all check-ins, payments, and client needs.
• Build repeat business through consistent, personal service.
• Be the face of the brand and set the vibe.
• Manage gratuity and participate in performance-based raises.

Skills

Sales skills

Customer service

Upselling

Relationship-building

Job description

Scissors & Scotch in Franklin, TN is looking for a Client Experience + Sales Coordinator who can sell memberships, liquor, and add-on services while delivering outstanding service from the front door to the final drink.

You will be the face of the brand, drive sales through upselling and relationship-building, handle check-ins and payments, and help grow repeat business with a friendly, can-do attitude.