Client Experience & Retention Specialist

Ashley Himes - State Farm Agent; Sidney (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ashley Himes - State Farm Agent in Sidney, Ohio is seeking a Customer Relations Representative to join their team. The ideal candidate will focus on generating exceptional client experiences, maintaining client records, and managing customer inquiries while providing support to community members.

This position offers opportunities for internal growth, a competitive salary, and benefits including health insurance and paid time off. If you are a customer-focused individual eager to contribute to an insurance agency, we look forward to connecting with you.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

Ashley Himes - State Farm Agent in Sidney, Ohio is seeking a Customer Relations Representative to join their team. The ideal candidate will focus on generating exceptional client experiences, maintaining client records, and managing customer inquiries while providing support to community members.

This position offers opportunities for internal growth, a competitive salary, and benefits including health insurance and paid time off. If you are a customer-focused individual eager to contribute to an insurance agency, we look forward to connecting with you.