Client Experience & Journey Coordinator Remote

Effortless Travel Solutions; Remote; USD 10,000 - 60,000; Full time

Job summary

A travel coordination company is seeking Client Journey Coordinators to support clients throughout the travel planning process. This remote role offers flexibility and requires strong communication skills. Successful candidates will assist clients before, during, and after travel by providing tailored recommendations. The opportunity includes professional development and travel-related perks, making it ideal for customer-focused individuals who enjoy facilitating memorable experiences.

Benefits

Travel-related benefits

Flexible schedule

Opportunities for professional development

Qualifications

• Ability to work remotely with flexible scheduling.
• Experience in customer service is a plus.
• Strong organizational and time management skills.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.

Skills

Detail-oriented

Customer-focused

Strong communication skills

Tools

Booking and client management systems

Job description

Overview

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)

What We Offer

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)