Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Remote; USD 10,000 - 60,000; Full time

Job summary

A travel service provider is seeking Client Journey Coordinators to assist clients with travel planning. This remote role requires strong communication skills, attention to detail, and a passion for helping others. Responsibilities include understanding client preferences, providing tailored recommendations, and organizing itineraries. We offer a fully remote work environment with a flexible schedule and opportunities for professional development. Join our supportive team to create memorable travel experiences for clients.

Benefits

Flexible schedule

Access to industry tools and training

Travel-related benefits

Qualifications

• Enjoy helping others and providing exceptional customer service.
• Excellent communication skills and ability to understand client needs.
• Capability to work effectively in a remote environment.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.

Skills

Detail-oriented

Customer-focused

Strong communication

Tools

Booking systems

Client management systems

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment