Client Experience & Journey Coordinator

Effortless travel solutions ETS; Remote; USD 10,000 - 60,000; Full time

Job summary

A remote travel service provider is seeking detail-oriented individuals as Client Journey Coordinators. Role involves supporting clients throughout the travel planning process, providing tailored recommendations, and maintaining communication. The position offers flexibility in scheduling and training on booking systems. Ideal candidates enjoy helping others and working in a collaborative environment, benefiting from travel-related perks.

Benefits

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Qualifications

• Enjoy helping others and communicating with clients.
• Ability to work remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Skills

Detail-oriented

Customer-focused

Communication skills

Tools

Client management systems

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment