Client Experience & Journey Coordinator Remote

Effortless Travel Solutions; Remote; USD 10,000 - 60,000; Full time

Job summary

A travel planning company is seeking Client Journey Coordinators to assist clients through the travel planning process. This fully remote role requires strong communication skills and attention to detail to provide tailored recommendations and coordinate itineraries. With a flexible schedule and opportunities for professional development, this position is perfect for customer-focused individuals passionate about helping others.

Benefits

Flexible schedule

Access to industry tools

Professional development opportunities

Travel-related benefits

Qualifications

• Strong communication skills to help clients with travel planning.
• Detail-oriented to ensure accurate travel itineraries.
• Ability to work remotely with flexibility.

Responsibilities

• Communicate with clients to understand their travel preferences.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients throughout their travel experience.
• Utilize training for booking and client management systems.

Skills

Detail-oriented

Customer-focused

Communication skills

Tools

Booking and client management systems

Job description

Overview

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)

What We Offer

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)