Client Experience Banking Specialist

Bank of America; Hartford (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is seeking a client-focused associate to engage customers in the lobby and educate them on mobile, online, and ATM self-service. You will process cash transactions, build relationships, and connect clients to solutions that support their financial goals.

This role requires enthusiasm, reliability, and the ability to work closely with banking experts to deliver excellent client experiences in a fast-paced environment.

Qualifications

• Experience in financial services or sales is desirable.
• Ability to learn and adapt to banking tools and self-service tech.
• Strong communication and problem-solving abilities.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet clients' financial needs and connect to solutions.

Skills

Customer focus

Communication

Problem solving

Relationship building

Time management

Flexibility

Education

High School Diploma

Bachelor's or Associate degree

Job description

Bank of America is seeking a client-focused associate to engage customers in the lobby and educate them on mobile, online, and ATM self-service. You will process cash transactions, build relationships, and connect clients to solutions that support their financial goals.

This role requires enthusiasm, reliability, and the ability to work closely with banking experts to deliver excellent client experiences in a fast-paced environment.