Client Experience Banker

Sacbar; San Fernando (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is hiring for a frontline Banking Associate in California. You will engage clients in the lobby, educate them on self-service options, and accurately process cash transactions while building lasting relationships that meet their financial goals.

Responsibilities include managing center flow, outbound communications, and collaborating with specialists in lending, investments and small business to grow client solutions. Weekend/extended hours may be required.

Qualifications

• Strong work ethic with results focus.
• Ability to learn and adapt to new information and technology platforms.
• Comfort engaging all clients and educating them on self-service banking.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank, complying with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Business Development

Pipeline Management

Client Solutions Advisory

Account Management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America is hiring for a frontline Banking Associate in California. You will engage clients in the lobby, educate them on self-service options, and accurately process cash transactions while building lasting relationships that meet their financial goals.

Responsibilities include managing center flow, outbound communications, and collaborating with specialists in lending, investments and small business to grow client solutions. Weekend/extended hours may be required.