Client Executive VEC-VCG Channel Management

Verizon; Lansing (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) savings plan

Paid holidays

Job summary

Verizon is seeking a Client Executive to manage MDU communities within the 5G Home footprint, driving sales and improving customer outcomes. You will collaborate with property staff, vendors, and cross-functional teams to execute marketing plans and resolve escalations.

The role requires travel up to 75% and the ability to work a rotating schedule, including evenings and weekends, across Grand Rapids and Lansing, MI. Strong data skills with Excel/PowerPoint/Google Sheets are essential.

Qualifications

• Bachelor’s degree or 4+ years of work experience.
• 4+ years of relevant experience demonstrated through work experience or military experience.
• Willingness to work a rotating schedule including evenings and weekends.
• Ability to perform physical requirements and travel up to 75%.

Responsibilities

• Build and maintain relationships with property staff.
• Oversee vendor sales agents.
• Create marketing plans to increase sales.
• Pull sales data from Verizon systems and update documents in Excel/PowerPoint/Google Sheets.
• Coordinate events with property professionals and vendors.

Skills

Relationship management

Sales reporting

Data analysis

Presentation

Education

Bachelor's degree

4+ years experience

Tools

Excel

PowerPoint

Google Sheets

Job description

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You’ll Be Doing…

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting‑edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

You will serve as a Client Executive to approximately three to four hundred multi‑dwelling unit (MDU) communities in the 5G Home footprint. You will be accountable for sales results and mitigating disconnects in your assigned module. You will be responsible for analyzing data and strategically planning marketing activities to drive sales. You will be coordinating events with property professionals and our vendors. You will partner with cross‑functional teams, to resolve customer escalations.

• Building and maintaining relationships with property staff.
• Overseeing two‑to‑three vendor sales agents.
• Creating marketing plans to increase sales.
• Pulling sales data from Verizon systems.
• Updating documents in Excel, PowerPoint and Google Sheets.

Physical requirements of the job may include but are not limited to lifting and carrying objects weighing up to approximately 30 pounds. In the field at MDUs four days per week. Willingness to transport and set up Verizon marketing materials for events.

This position will cover Grand Rapids and Lansing, MI. The selected candidate must be located in Grand Rapids, MI. Employees must reside no more than 50 miles from their assigned sales territory or module.

What We’re Looking For…

You are energized by the challenge of working through difficult situations and finding positive outcomes. You defuse the situation, isolate the core issue and address the customer’s concerns. You enjoy gathering information, understanding the facts of a situation, and like problem solving. You are flexible, dependable and work well on a team as well as independently.

You’ll Need To Have

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work a rotating schedule (shifts) including evenings and weekends based on the needs of the business.
• Ability to perform physical requirements of the job, with or without a reasonable accommodation.
• Willingness to travel up to approximately 75% of the time.
• Valid driver’s license.

Even better if you have one or more of the following:

• A degree.
• Experience in working with Excel, PowerPoint, and Google Suite.
• Strong organizational and multitasking skills.
• Experience in wireless sales and ability to motivate others to sell.
• Experience in systems, including Optix, AMDB, BDMS, OBIEE and VZAI.
• Knowledge of the multi‑dwelling housing industry.
• Strong verbal and written communication skills.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in‑person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer.

We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

• medical
• dental
• vision
• short and long term disability
• basic life insurance
• supplemental life insurance
• AD&D insurance
• identity theft protection
• pet insurance
• group home & auto insurance
• matched 401(k) savings plan
• up to 8 company paid holidays per year
• up to 6 personal days per year
• paid parental leave
• adoption assistance
• tuition assistance
• other incentives
• premium pay such as overtime
• shift differential
• holiday pay
• allowances

Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part‑timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job‑related skills and experience. This is an incentive based position with the potential to earn more. For part‑time roles, your compensation will be adjusted to reflect your hours.