Client Executive, Commercial Risk - IAS, Southewest

baldwin; Rockwall (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

The Baldwin Group is a leading insurance brokerage delivering commercial, private, employee benefits, and risk management solutions across the U.S. and abroad.

The Commercial Risk Client Executive will manage and service complex accounts, educate clients on new coverage options, and develop strategic consultative relationships to protect client interests. The role emphasizes deep risk understanding, client advocacy, and collaboration with internal teams to exceed client expectations.

Qualifications

• Minimum 7 years of commercial insurance experience.
• Must obtain and maintain state insurance license within required timeframe.
• Excellent written and verbal communication skills that inspire loyalty.
• Ability to analyze complex risk exposures and advise on coverage options.
• Strong knowledge of insurance coverage, contracts, and underwriting appetites.
• Designations such as CPCU, CIC, CRM or ARM are preferred.

Responsibilities

• Acquire and retain large, complex clients through risk understanding and insurance architecture.
• Develop trusted partnerships with insurance company partners and broker reps.
• Lead renewals with coverage and pricing comparisons and loss history analysis.
• Prepare complex submissions: loss picks, deductibles, endorsements, exposure data.
• Coordinate client teams to exceed service standards and deliverables.
• Review audits to ensure accuracy between client and insurer audits; manage risk.

Skills

Verbal communication

Written communication

Analytical thinking

Risk assessment

Relationship building

Education

State insurance license

CPCU/CIC/CRM/ARM designation desired

Tools

Microsoft PowerPoint

Microsoft Excel

Outlook

Word

Sagitta

Job description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.

Position Summary

The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options.

Principal Responsibilities

• Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations.
• Develops trusted partnerships with key insurance company partners and broker representatives.
• Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks.
• Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information.
• Coordinates client team including Account Management, Risk Mitigation, Claims Consulting and Risk Analysts to ensure service standards and key deliverables exceed clients' expectations.
• Assesses final audits to ensure accuracy between client and insurance company partner audit teams' identification of risk.
• Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm's advisors, partners, and leaders through personal integrity and industry expertise.
• Shares deep insurance expertise with firm's advisors, account managers and other colleagues to advise, develop and train.

Education, Experience, Skills and Abilities Requirements

Obtain and maintain state insurance license or other state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment).

A minimum of seven (7) years of commercial insurance experience.

Excellent verbal and written communication skills that inspire loyalty and commitment from others.

Ability to analyze complex risk exposures, existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping.

Exceptional technical knowledge of insurance coverage, contracts, insurance market conditions and carrier underwriting appetites with ability to adjust strategy to protect future interests.

Experience in reviewing, placing and negotiating loss sensitive casualty and workers compensation placements including captive structure is preferred.

Preferred industry specialization, such as Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, Services, etc.

Makes sound judgements and decisions based on objective analysis and multiple perspectives.

Intermediate to advanced knowledge of Microsoft PowerPoint, Outlook, Excel, and Word.

Working knowledge in Sagitta is preferred.

Designations preferred, including CPCU, CIC, CRM, or ARM.

Demonstrates the organization's core values, exuding behavior that is aligned with corporate culture.

Special Working Conditions

Fast-paced multi-tasking environment which will, at times, require travel.

Important Notice

This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.

PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY: Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectiv