Client Engagement & Success Specialist

Hopesglobalgetaways; Tulsa (OK); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Structured onboarding

Access to training materials

Participation in reward programs

Collaborative environment

Job summary

A leading travel service provider in the United States is seeking a Client Engagement Specialist to assist clients with travel planning. This remote role involves guiding clients through research, coordinating trip details, and ensuring accurate arrangements. Ideal candidates are organized, responsive, and have excellent interpersonal communication skills. The position offers structured onboarding and opportunities for continued training in a collaborative environment.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to manage details across multiple client requests efficiently.
• Comfort using web-based platforms and standard computer tools.

Responsibilities

• Assist clients with gathering and reviewing travel options.
• Help coordinate reservations for accommodations and transportation.
• Provide timely responses to client questions.
• Support itinerary updates and manage changes as needed.
• Maintain accurate notes related to client interactions.

Skills

Interpersonal communication

Written communication

Detail management

Comfort with web-based platforms

Job description

A leading travel service provider in the United States is seeking a Client Engagement Specialist to assist clients with travel planning. This remote role involves guiding clients through research, coordinating trip details, and ensuring accurate arrangements. Ideal candidates are organized, responsive, and have excellent interpersonal communication skills. The position offers structured onboarding and opportunities for continued training in a collaborative environment.