Client Engagement & Digital Marketing Specialist

Newhorizonscareergroup; Cleveland (OH); Remote; USD 52,000 - 70,000; Full time

Job summary

Newhorizonscareergroup is seeking a Marketing & Client Engagement Specialist to support digital outreach and client relationships around destinations and experiences. The role favors someone who enjoys connecting with people, creating engaging content, and helping clients explore options based on their interests and needs.

The position emphasizes remote work, ongoing training, and exposure to marketing activities across digital platforms.

Qualifications

• Excellent written and verbal communication skills.
• Ability to develop engaging digital content.
• Experience in marketing or client relations is helpful but not required.

Responsibilities

• Create and share digital content designed to inform and engage prospective and existing clients.
• Highlight destinations, accommodations, experiences, and service options through digital marketing and outreach.
• Support social media marketing and online engagement activities.
• Research destinations, experiences, seasonal opportunities, and other topics relevant to client interests.
• Build and maintain relationships with prospective and existing clients.
• Respond professionally to inquiries generated through social media, referrals, and other outreach activities.
• Communicate with clients to better understand their interests, preferences, and service needs.
• Research and provide relevant information and options based on individual client interests.
• Follow up with prospective clients and maintain ongoing communication.
• Assist with promoting destinations, experiences, services, and special opportunities.
• Support referral and relationship-based marketing activities.
• Maintain consistent and professional communication across digital platforms.
• Track engagement and outreach activity to identify topics and opportunities generating client interest.
• Maintain organized records of client communication and outreach activities.

Skills

Written & verbal comms

Content creation

Relationship-building

Social media management

Organizational skills

Job description

Newhorizonscareergroup is seeking a Marketing & Client Engagement Specialist to support digital outreach and client relationships around destinations and experiences. The role favors someone who enjoys connecting with people, creating engaging content, and helping clients explore options based on their interests and needs.

The position emphasizes remote work, ongoing training, and exposure to marketing activities across digital platforms.