Client Enablement Oversight Associate

Deutsche Bank; New York (NY); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Diverse environment

Hybrid work model

Employee Resource Groups

Wellbeing benefits

Job summary

Deutsche Bank in New York, NY is seeking a Client Enablement Oversight Associate to support high-priority Institutional Client Group onboarding initiatives. You will partner with relationship managers across Credit, Legal, and Onboarding Case Management to ensure seamless client experiences from good-to-trade to post-launch support.

The role requires collaboration across multiple stakeholders, attention to detail, and the ability to drive end-to-end onboarding improvements in a hybrid work

Qualifications

• Proven experience in the Banking/Finance industry.
• Experience in Change, Relationship Management, Legal or Credit Risk functions.
• Experience facing both clients and senior internal stakeholders; ability to coordinate multiple inputters and stakeholders.
• Ability to define target state processes that are client-centric and efficient with strong control.
• Knowledge of Investment Banking products and client motivations.

Responsibilities

• Back up coverage of key ICG clients and ensure funds onboarding needs are met.
• Track, report, and resolve issues to meet client expectations for launches and projects.
• Coordinate with Credit, Legal, Onboarding Case Management and other functions to allocate resources.
• Support FX desk in meeting new client growth objectives and address gaps with existing clients.
• Produce MI/presentations to support regional growth initiatives and senior management.

Skills

Banking/Finance experience

Change management

Relationship management

Legal

Credit risk

Client facing

Stakeholder management

Process design

FX onboarding

Job description

Job Title Client Enablement Oversight Associate

Corporate Title Associate

Location New York, NY

Overview

Fixed Income & Currencies (FIC) Client Enablement is a function sitting within the broader FIC Chief Operating Officer (COO) Group and plays a key role in driving the strategic revenue and growth initiatives of the Institutional Client Group. Specifically, it aims to deliver: a seamless and competitive client experience when getting counterparties 'good to trade' and then dealing with Deutsche Bank; and innovative client relationship management tooling that facilitates effective and profitable client coverage with considered allocation of resource You'll perform a client-facing role covering several of the Institutional Client Group's (ICG's) highest priority clients. You'll be responsible for managing their funds onboarding pipeline with them proactively; organizing and coordinating functional inputs to the internal process - (across Credit, Legal, Onboarding Case Management etc.) and face off directly to the key relationship managers in ICG. This will be a key area of strategic development in the short to medium term as ICG looks to establish a competitive edge that can drive deepened client relationships and revenue growth. You'll be responsible for setting up structured reporting and tracking from which ICG can monitor its functional performance with key clients with a view to tracking and affecting client experience trends.

What We Offer You

A diverse and inclusive environment that embraces change, innovation, and collaboration

A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

Educational resources, matching gift and volunteer programs

What You'll Do

Back up coverage of key ICG clients making sure that their funds onboarding and related needs are met efficiently; assist the primary coverage in tracking, reporting and resolving issues to effectively meet client expectations - both launch dates and backfill projects

Close partnership with all functions impacting the funds onboarding processes ensuring key resources are made available as required and all working shared and well articulated priorities

Supporting the Foreign Exchange (FX) desk in meeting both its new client growth objectives and plugging the gaps with existing clients

Help improve and drive change for the end-to-end FX onboarding process

Assist with supporting regional growth initiatives through tracking, reporting and producing MI / presentations to be used for senior management

Skills You'll Need

Proficient relevant work experience in the Banking/Finance industry

Preferred experience in Change, Relationship Management, Legal or Credit Risk functions

Experience facing both clients and senior internal stakeholders. Experience in building and managing business process with multiple stakeholders and inputters

Proven ability to 'see the big picture' and define target state processes that are both client-centric and achieve internal efficiency and robust control

Knowledge of Investment Banking business areas - (the products; clients and their motivations etc)

Skills That Will Help You Excel

Strong attention to detail with ability to multi-task and produce quality work under tight deadlines and minimal supervision

Collaborative and disciplined approach to problem-solving and work dynamically across multiple functions

Ideally experience in client onboarding or similar roles - (client facing ideal but not required)

It is the Bank's expectation that employees hired into this role will work in the New York office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in New York City is $140,000 - $170,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email [e-mail] .

#LI-HYBRID

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .