Client Due Diligence (KYC) Assurance Manager

DWS Group; Jacksonville (FL); Hybrid; USD 61,000 - 102,000; Full time

Job summary

DWS Group in Jacksonville, FL is seeking a Client Due Diligence (KYC) Assurance Manager - Americas to lead regulatory driven changes, oversee the CDD team, and train stakeholders on AML/KYC topics.

The role requires deep knowledge of KYC processes, policy updates, and collaboration with Global CDD; DWS offers a hybrid work model, competitive salary and comprehensive benefits.

Qualifications

• Strong change management skills with technical acumen.
• Experience in financial services or banking, with KYC/financial crimes compliance.
• Asset management experience, including alternative fund investment management preferred.
• Experience designing and implementing KYC platform enhancements and workflows.
• Thorough knowledge of end-to-end KYC and client onboarding processes.

Responsibilities

• Support change projects related to KYC and Sanctions & Embargoes.
• Arrange recurring Committees with stakeholders.
• Maintain understanding of policies and regulatory environment to ensure compliance.
• Perform gap assessments updating KYC Key Operating Document and systems.
• Conduct impact assessments on client population based on risk rating changes.
• Support end-to-end management of Name List Screening process.
• Design and deliver KYC-related training to 1LoD stakeholders.
• Advise on local regulatory AML requirements and best practices.
• Cooperate with Global CDD team on global projects.

Skills

Change management

KYC/AML experience

Asset management

KYC platforms enhancements

KYC onboarding

AML/KYC regulations

Knowledge transfer

CAMS designation

Education

University degree

CAMS designation (desired)

Job description

Position Overview

Employer

DWS Group

Title

Client Due Diligence (KYC) Assurance Manager - Americas

Location

Jacksonville, FL

About DWS

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry‑leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future.

Overview

As Client Due Diligence (KYC) Assurance Manager, you will act as an advocate for regulatory driven changes and represent the Client Due Diligence (CDD) team in front of senior stakeholders from the Business, Anti-Money Laundering (AML)/Compliance, and others. You will oversee the change agenda of the firm wrt AML and Sanctions related topics and help to organize a monthly Committee. As a CDD Subject Matter Expert (SME), you will be responsible for providing CDD/KYC training to different stakeholders within DWS. You will also advise on local regulatory requirements and market practices on Anti-Money Laundering (AML) and CDD topics, and assist in updating the respective procedures. The Assurance team will have a direct impact on the Firm’s ability to detect and avoid unnecessary financial crime risk.

Your Key Responsibilities

• Support Change Projects related to KYC and Sanctions & Embargoes, i.e. procedural and system updates within the KYC System
• Arranging of recurring Committees with relevant stakeholders from the firm
• Build and maintain a strong understanding of the relevant DWS and Deutsche Bank Group policies and regulatory environment to ensure all policies, procedures, and data sensitivity guidelines are followed and to the highest quality standards
• Perform gap assessment of revised policies and in updating the KYC Key Operating Document and KYC systems
• Conduct impact assessments to DWS client population based on changes to the Client Risk Rating Methodology
• Support the end-to-end management of the Name List Screening (NLS) process, including new source system set-up, handling of data quality issues, and ongoing NLS control execution
• Design and deliver KYC-related training to 1LoD Stakeholders
• Advise on local regulatory AML requirements and industry best‑practices
• Cooperation and active communication with the Global CDD team on Global CDD Projects

Your Skills and Experience

• Strong Change Management skills/experience and technical acumen
• Financial services/banking experience, including KYC/Financial Crimes Compliance
• Asset Management experience, including Alternative Fund Investment Management strongly preferred
• Demonstrated experience designing and implementing enhancements to KYC platforms, including workflow optimization and integration of Policy/regulatory requirements
• Strong knowledge of end-to-end KYC and client on‑boarding processes, including a thorough understanding of the Control, Compliance, and Investigation functions within the financial services industry
• Awareness and practical application of AML/KYC regulations and industry guidelines, including possible implications of sanctions for financial institutions
• The ability to utilize your own area of expertise and knowledge to contribute to improvements in operational processes and policies; combine subject matter expertise and be able to transfer knowledge to colleagues
• High quality educational background (university degree); CAMS designation or equivalent is desired

What we’ll offer you

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone. The salary range for this position in Jacksonville, FL is $61,000 to $102,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration. At DWS, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. DWS’ Hybrid Working model is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Each business group varies on the split between time spent in the office and at home, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long‑term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you.

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