Client Data Operations Specialist — Quality & Governance

Truist; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

Truist is seeking a data-focused professional in Nashville to research business unit data problems and provide recommendations. You will actively resolve day-to-day needs of the business unit with a focus on systems, processes and quality, reviewing process maps and guides with team support.

The role emphasizes maintaining data integrity, governance participation, and collaborating on policy changes while ensuring timely task delivery to meet SLAs.

Qualifications

• High School diploma or equivalent; 2 years in financial services.
• Experience with data quality and governance processes.
• Familiarity with client information systems preferred.

Responsibilities

• Identify and resolve data quality issues; actively participate in data governance to ensure high quality data.
• Recommend changes to policies, procedures and processing flows while supporting platforms and interfacing applications.
• Stay up-to-date with corporate and platform policies to assess recurring problems.
• Assist with system implementation and training due to changes; identify internal efficiencies and enhancements.
• Analyze information and make decisions within guidelines to solve problems; assist in research and resolution.

Skills

Data governance

Data quality

Problem solving

Process improvement

Training

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree (preferred)

Tools

Client Information Systems

Job description

Truist is seeking a data-focused professional in Nashville to research business unit data problems and provide recommendations. You will actively resolve day-to-day needs of the business unit with a focus on systems, processes and quality, reviewing process maps and guides with team support.

The role emphasizes maintaining data integrity, governance participation, and collaborating on policy changes while ensuring timely task delivery to meet SLAs.