Client-Centric Banking Associate & Solutions Pro

ERIEBANK; Millcreek Township (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401K with company match

Paid Time Off and holidays

Leave policies

Voluntary benefits

Employee Assistance Program

Health & Wellness program

Special loan and deposit rates

Gradifi student loan paydown

Rewards & Recognition Programs

Job summary

ERIEBank in Millcreek Township, PA is seeking a Universal Associate to greet clients, discuss needs, and offer tailored financial solutions while delivering a memorable banking experience. You will perform transactions, assist with account openings, and support light lending in a compliant environment.

ERIEBank is an equal opportunity employer that values integrity, teamwork, and community involvement; the role offers growth opportunities within a busy branch setting.

Qualifications

• High school diploma or GED required; related experience preferred.
• A background screening will be conducted.
• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents; professional communication is essential.
• TECHNOLOGY SKILLS: Ability to use telephone systems and basic computer software; comfortable learning banking systems.

Responsibilities

• Greet clients and engage in conversations to uncover opportunities and recommend products.
• Deliver an exceptional banking experience with every interaction.
• Perform accurate transactions, account openings, and basic retail lending.
• Follow bank policies and procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction and product sales.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Physical stamina

Education

High school diploma or GED

Tools

Core transaction system

Debit card system

Statement processing system

Cash handling tools

Job description

ERIEBank in Millcreek Township, PA is seeking a Universal Associate to greet clients, discuss needs, and offer tailored financial solutions while delivering a memorable banking experience. You will perform transactions, assist with account openings, and support light lending in a compliant environment.

ERIEBank is an equal opportunity employer that values integrity, teamwork, and community involvement; the role offers growth opportunities within a busy branch setting.