Client Care & Sales-Oriented Receptionist

Bill Pancake State Farm; Kissimmee (FL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Bill Pancake State Farm Agent is seeking a friendly, organized Receptionist to join our team in Kissimmee, FL. You will greet clients, manage appointments, handle inquiries, maintain customer records, and support sales conversations with prospective and existing clients for insurance solutions.

The ideal candidate has prior reception or customer service experience, excellent communication skills, strong multitasking abilities, and comfortable using Microsoft Office and CRM tools.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manageappointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Tools

Microsoft Office

CRM systems

Job description

Bill Pancake State Farm Agent is seeking a friendly, organized Receptionist to join our team in Kissimmee, FL. You will greet clients, manage appointments, handle inquiries, maintain customer records, and support sales conversations with prospective and existing clients for insurance solutions.

The ideal candidate has prior reception or customer service experience, excellent communication skills, strong multitasking abilities, and comfortable using Microsoft Office and CRM tools.