Client Care & Pet Flow Coordinator

Banfield Pet Hospital; Nashville (TN); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Continuing Education Allowance

Paid Parental Leave

Three Free Optimum Wellness Plans for Pets

Job summary

A veterinary care provider in Nashville seeks a Client Service Coordinator to enhance client and pet relations. You will coordinate seamless client workflows, manage essential financial tasks, and promote wellness plans to clients. Ideal candidates will have strong communication skills and a customer-focused attitude, ensuring an exceptional experience for all clients and pets. The position requires flexibility in hours, including evenings and weekends. Join a supportive and dynamic team at a leading veterinary care provider.

Qualifications

• Ability to multi-task effectively under a busy environment.
• Demonstrated strong written and verbal communication skills.
• Comfort around pets and understanding of client service dynamics.

Responsibilities

• Drive client and pet flow through the hospital.
• Promote hospital services to new clients.
• Manage financial transactions and administrative tasks.

Skills

Customer Focus

Communication Skills

Client Service Skills

Organizational ability

Problem-solving skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A veterinary care provider in Nashville seeks a Client Service Coordinator to enhance client and pet relations. You will coordinate seamless client workflows, manage essential financial tasks, and promote wellness plans to clients. Ideal candidates will have strong communication skills and a customer-focused attitude, ensuring an exceptional experience for all clients and pets. The position requires flexibility in hours, including evenings and weekends. Join a supportive and dynamic team at a leading veterinary care provider.