Client Care Coordinator

SYNERGY HomeCare Franchising, LLC; Toms River, Northern (NJ, KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Recognition program

Referral bonus program

Ongoing training & development

Supportive team culture

Job summary

SYNERGY HomeCare Franchising, LLC is seeking a dedicated Client Care Professional in New Jersey. This on-call role blends hands-on home health aide duties with office-based support to ensure seamless client care.

The ideal candidate holds an HHA certification, has strong communication and observation skills, and is comfortable traveling between locations to support clients and staff. Join a mission-driven team offering competitive pay, ongoing training, career growth opportunities, and a

Qualifications

• Valid & current New Jersey HHA certification is required.
• CPR or BLS certification is preferred.
• Experience as an HHA is a plus but not required.

Responsibilities

• Assist clients with ADLs and daily living tasks.
• Provide companionship and emotional support.
• Assist with scheduling, coordination, and communication.
• Travel between locations to support new cases and urgent needs.
• Mentor new HHAs and PCAs; promote caregiving excellence.

Skills

Strong communication

Observation skills

Interpersonal skills

English fluency

Self-starter

Education

NJ HHA Certification

CPR or BLS Certification

Tools

Driver's license

Job description

Client Care Professional

At SYNERGY HomeCare, we are more than just a caregiving agency - we are a family. We are committed to providing exceptional, compassionate care that enhances the well-being of our clients and their loved ones.

We are seeking dedicated and professional Client Care Professionals to join our team. This is a versatile, on-call role combining Home Health Aide (HHA) responsibilities with office-based support. The ideal candidate is an experienced HHA who is passionate about improving healthcare quality for patients and families.

If you are compassionate, adaptable, and eager to make a difference, we encourage you to become part of our SYNERGY HomeCare family.

Why Join SYNERGY HomeCare?

• Competitive Compensation - Based on experience and qualifications


• Career Growth Opportunities - Professional development & leadership roles


• Employee Recognition Program - Celebrating outstanding performance


• Referral Bonus Program - Get rewarded for bringing great talent to our team


• Ongoing Training & Professional Development - Online Learning Management System


• Supportive Team Culture - Be part of a mission-driven, compassionate workplace

Key Responsibilities:

As a Client Care Professional you will have a dual role, you will play a vital role in providing hands-on client care and assisting with office support. Your duties include:

Client Care Responsibilities:

• Assist clients with Activities of Daily Living (ADLs) - grooming, bathing, dressing, mobility, toileting, and personal care.


• Provide companionship and emotional support - initiate conversations to create a positive, uplifting environment.


• Support daily living tasks - carrying and unpacking groceries, offering directions, and assisting with household needs.


• Observe and report any changes in a client's condition or need for additional care


• Respond quickly to emergency situations - be on-call for urgent support or new client starts.


• Work collaboratively with community staff - maintain positive relationships with caregivers and clients' families.


• Office & Administrative Support:


• Answer phone calls and assist with scheduling, coordination, and communication


• Scan, organize, and file client and caregiver documents (paper & digital)


• Relay messages between caregivers, clients, and external healthcare providers


• Help coordinate internal communications - ensure seamless service delivery


• Travel between locations as needed - support new case assignments and urgent needs


• Serve as a mentor to new HHAs and PCAs - provide guidance, encouragement and training


• Promote professional growth and caregiving excellence - lead by example and uphold high care standards

Ideal Candidate Qualifications:

• Valid & Current New Jersey Home Health Aide (HHA) Certification (Required)


• Preferred: 2+ years of experience as an HHA (Not Required, But a Plus)


• Valid CPR or Basic Life Support (BLS) Certification


• Strong observational skills and attention to detail


• Excellent communication & interpersonal skills - ability to build strong relationships with clients, families, and team members


• Self-starter who can work independently and take initiative


• Fluency in English (verbal & written) - must understand and document care plans accurately


• Experience with dementia, Alzheimer's, Parkinson's, diabetes, and stroke care is a plus


• Basic math skills - ability to calculate simple measurements and money transactions


• Valid driver’s license & reliable transportation - must be prepared to travel for client care and office support

Job Type: Full-Time