Client Care Coordinator

Westhab, Inc; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Westhab in NYC is seeking a Social Worker (LMSW) to coordinate inpatient and outpatient mental health and substance abuse services for families with children in a homeless shelter.

The LMSW must have a master's in social work (CSWE-accredited) and at least two years of relevant experience; Spanish fluency is desirable. The role involves crisis intervention, referrals, and data management, with some after-hours work.

Qualifications

• LMSW required; MSW from CSWE-accredited school.
• Min. two years in specialized social work.
• Spanish language skills desirable.
• Experience with homeless families preferred.

Responsibilities

• Manage a small caseload of high-risk families with children.
• Facilitate weekly mental health and substance abuse workshops and onsite support groups.
• Know community resources and coordinate referrals to services and agencies.
• Assess psychosocial functioning and formulate treatment plans.
• Conduct psychosocial assessments and provide treatment from a strength-based perspective.
• Provide consultation to staff on psychosocial needs and impact on care.
• Maintain, review, and sign off on all required documentation on time.
• Identify program needs and make recommendations.
• Provide crisis intervention and possible after-hours/weekend follow-up.

Skills

Case management

Crisis intervention

Assessment

Treatment planning

Spanish language

Education

Master's degree in Social Work

LMSW licensure

CSWE-accredited program

Job description

JOB TITLE: SOCIAL WORKER - LMSW

DIVISION: SERVICES

FLSA: NON-EXEMPT

LOCATION: NYC

REPORTS TO: DIRECTOR SOCIAL SERVICES

SUMMARY:

The LMSW is responsible for coordinating inpatient and outpatient mental health and substance abuse services for families with children in a homeless shelter.

DUTIES & RESPONSIBILITIES:

• Responsible for a small case load of high-risk families with children
• Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients.
• Must know community resources, how to make appropriate referrals to the community and other governmental agencies for services, and have the ability to coordinate services.
• Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills, and assistance needed.
• Work from a strength-based, client-centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds.
• Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures.
• Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment.
• Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking.
• Provides crisis intervention and stabilization as needed. May require some after-hours and/or weekend follow-up for emergencies.
• Maintains, reviews, and signs off on all required documentation/reports and submits all on time.
• Identifies program needs and makes recommendations.
• Performs related tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS

LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

(EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.