Client Billing Specialist

K&L Gates LLP; United States; Remote; USD 65,000 - 105,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Relocation assistance

Bonuses/expense reimbursements

Job summary

K&L Gates LLP is seeking a Client Billing Specialist to join our Admin and Operations teams in multiple offices (Boston, NY, Newark, DC, Wilmington). You will audit, review, edit, prepare, and submit invoices per firm guidelines, coordinate billing processes, and support special projects.

Strong customer service, confidentiality, and Excel skills are essential. The role requires an Associate's degree in legal billing or related field and at least two years of billing experience in a

Qualifications

• Associate's degree or equivalent experience in legal billing or a similar field.
• Commitment to providing excellent client service to attorneys and clients; high-quality work product.
• Patience with invoices that may be revised or rejected.
• Maintain confidentiality of all firm and client information.
• Self-motivated; ability to work independently and in a team.
• Proficient in Excel with pivot tables and filters.
• Excellent analytical abilities.
• Ability to handle high volume with accuracy.
• Strong communication with diverse stakeholders while maintaining professionalism.
• Attention to detail; prioritize workloads and meet deadlines under pressure.
• Two years of billing experience, with legal or professional services experience valued.

Responsibilities

• Oversee and coordinate billing processes for accurate client invoicing.
• Manage the e-billing process to ensure timely invoicing and resolve issues.
• Oversee timekeeper approval and respond to billing inquiries; prepare vendor invoices.
• Process financial transactions, audits, payments, payroll, and billing-related reporting.
• Identify opportunities to improve billing efficiency and accuracy.
• Generate and maintain client and lawyer reports and databases.

Skills

Customer service

Attention to detail

Time management

Communication skills

Independent worker

Confidentiality

Analytical abilities

Education

Associate's degree or equivalent in legal billing

Tools

Excel (Pivot tables & filters)

Job description

Client Billing Specialist

Administration and Operations All Practice Areas Boston, MA, New York, NY, Newark, NJ, Washington, DC, Wilmington, DE

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking a Client Billing Specialist to join the D.C., New York, Wilmington, Boston or Newark office. The Client Billing Specialist manages billing tasks, including auditing, reviewing, editing, preparing, and submitting invoices promptly per firm and client guidelines. Responsibilities cover assigned offices and may extend to supporting the manager with special projects, ad-hoc requests, and year-end processes as required. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.

KEY RELATIONSHIPS

Internally responsible for communicating with timekeepers, other local billing groups, Firmwide Accounting/Finance, Directors of Administration, practice assistants, paralegals, lawyers and administrative support staff. Externally they are responsible for working with e-billing vendors, AP vendors, client contacts and responding to client driven inquiries.

ESSENTIAL DUTIES

• Overseeing the setup and upkeep of billing processes, ensuring accuracy and compliance in client invoicing while coordinating group billing efforts. Reconciling invoices with financial records and verifying associated documentation, while proposing enhancements to improve overall billing efficiency.
• Overseeing and managing the entire e-billing process to ensure accurate and timely billing, addressing any issues that arise efficiently.
• Overseeing the timekeeper approval process, handle inquiries about billing and financial matters, and prepare documentation for vendor invoices.
• Processing financial transactions, conduct audits, manage payments and payroll, oversee billing and trust accounting, and prepare various financial reports.
• Continuing to assess opportunities for enhancing efficiency and effectiveness while addressing problems.
• Generating and maintaining customized reports and databases for clients and lawyers.

EXPERIENCE SKILLS REQUIRED

• Have an Associate's degree or equivalent experience in legal billing or a similar field
• Be committed to providing excellent customer service to clients and attorneys while producing a high-quality work product
• Have patience to work with invoices which may be revised or rejected repeatedly
• Be committed to maintaining confidentiality of all Firm and client related information
• Be self-motivated with a good work ethic and able to work well both as part of a team and independently
• Be proficient in Excel including features such as pivot tables and filters
• Have excellent analytical abilities
• Have the ability to handle a large volume of work while ensuring a high level of accuracy
• Have effective communication skills and the ability to interact with diverse personalities while maintaining a professional attitude
• Have the ability to ensure extreme attention to detail, critical thinking, and effective decision-making on all assignments
• Possess abilities in organization, time management, and problem-solving in order to to prioritize workloads and meet deadlines under pressure
• Possess at least two years of billing experience, with expertise in legal or other professional services highly valued.

Compensation Salary $65,000 - $105,000 / year

The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with lawyers located in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

BENEFITS

• Medical/Prescription Drug Coverage (including a Health Savings Account feature)
• Back-up Child/Elder Care and access to a caregiving concierge
• Wellness Program
• Vision Insurance
• 401(k) Retirement Plan and Profit Sharing
• Business Travel Accident Insurance
• Short- and Long-term Disability Protection
• Pet Insurance
• Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
• Health Advocacy Services
• Paid Time Off (20 days/year through first 4 years of employment; 25 days/year after 5 years of employment)
• Identity Protection/Restoration and Fraud Insurance
• Parental Leave (18 weeks of which 12 are paid; short-term disability may provide additional paid time off)
• Student loan refinancing options and access to a student loan concierge service
• Paid Holidays (12)
• Addiction Resources
• Family Building Benefits
• Breast Milk Delivery and Lactation Support Services
• Flexible Spending Accounts
• Employees also may be eligible to receive bonuses and certain expense reimbursements
• Employee Assistance Program
• Professional Development and CLE Credit Opportunities
• 529 Deductions
• Relocation
• Employee Referral Program
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Perks including: Technology, Entertainment, and Travel Discount Programs
• All other benefits (such as leaves of absence) required by law

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact [e-mail] .

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

Please be advised that this position requires successful completion of a background check. In accordance with the Washington State Fair Chance Act, Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, the California Fair Chance Act, and applicable law qualified California and Washington State applicants with criminal history records will be considered. A criminal history will not categorically exclude a candidate from employment, and the Firm will consider relevant factors before making employment decisions based on criminal history information.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Department Administration and Operations

Practice All Practice Areas