Client Benefits Implementation Consultant - AZ - On Site

Vensure Employer Solutions; Chandler (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Life insurance

EAP

Job summary

Vensure Employer Solutions is seeking an Implementation Consultant in Chandler, AZ. The role involves leading the benefit implementation process for new clients, ensuring a seamless transition. Candidates should possess excellent communication skills, at least 3 years of experience in benefit administration, and proficiency in HR software like PrismHR. Benefits include health insurance, retirement plans, and paid time off.

Qualifications

• High School/GED or equivalent required.
• At least 3 years of related work experience required.
• Proficiency in HR software and tools, specifically PrismHR.

Responsibilities

• Lead the benefit implementation process for new clients.
• Serve as the primary point of contact for clients.
• Collaborate with cross-functional teams.

Skills

Excellent communication and interpersonal skills

Problem-solving mindset

Exceptional attention to detail

Ability to prioritize tasks

Ability to remain calm under pressure

Ability to build strong team dynamics

Education

High School/GED or equivalent

At least 3 years of related work experience

Tools

PrismHR

Microsoft Office Suite

Job description

Position Summary

The Implementation Consultant is responsible for being a subject matter expert in the respective functional area. This role involves overseeing the client implementation process, coordinating with cross‑functional teams, and ensuring compliance with relevant regulations, all while ensuring exceptional client experience.

Essential Duties and Responsibilities

• Lead the benefit implementation process for new clients, ensuring a seamless transition to our services
• Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
• Collaborate with cross‑functional teams, including Sales, Client Relations, and Payroll
• Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
• Identify opportunities for process improvement and efficiency gains in benefit implementations.
• Other duties as required

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
• Problem‑solving mindset with the ability to analyze complex situations and provide effective solutions
• Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
• Ability to effectively prioritize and re‑prioritize as needed to meet changing business objectives and requirements
• Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
• Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
• Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
• Proven ability to work effectively with others, build strong team dynamics, and foster cooperation among team members.

Education & Experience

• High School/GED or equivalent combination of experience, skills, education (including other relevant non‑traditional degree programs, certifications, or job training programs) required.
• At least 3 years of related work experience.
• Proficiency in HR software and tools, specifically PrismHR.
• Strong understanding of employee benefits, including health insurance, retirement plans, and other related programs.
• Proven experience in benefit implementation, benefit administration, or a related field.
• Proven track record of managing multiple implementation projects simultaneously and meeting deadlines.
• Knowledge of relevant federal and state regulations pertaining to benefit administration.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

This position is eligible for the following benefits:

• Health Insurance : Medical, dental, and vision coverage
• Retirement Plan : 401(k) with company match
• Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
• Additional Compensation : [e.g., signing bonus, commission structure] if applicable.