Client Banking Associate II

TD Bank Group; Freehold (NJ); On-site; USD 30,000 - 39,000; Full time

Job summary

TD Bank Group in Freehold, NJ is seeking an Associate Banker II to provide everyday banking services and build strong client relationships. You will open and maintain consumer accounts, process transactions, and guide clients through TD’s products and digital tools with accuracy and care.

The role emphasizes relationship-based service, clear communication, and adherence to risk and regulatory standards while supporting clients to achieve their financial goals.

Qualifications

• Excellent communication skills with ability to be concise, clear and consistent.
• Proven ability to manage multiple tasks in a fast-paced environment.
• Strong customer-service focus with relationship-building aptitude.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as the hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being.
• Engages in proactive outreach, including scheduling appointments for consumer account needs.
• Handles routine transactions and identifies opportunities to refer clients to specialists.

Skills

Communication

Customer service

Microsoft Office

Education

High school diploma or GED

Notary License (preferred)

Tools

Microsoft Office

Job description

TD Bank Group in Freehold, NJ is seeking an Associate Banker II to provide everyday banking services and build strong client relationships. You will open and maintain consumer accounts, process transactions, and guide clients through TD’s products and digital tools with accuracy and care.

The role emphasizes relationship-based service, clear communication, and adherence to risk and regulatory standards while supporting clients to achieve their financial goals.