Client Associate Washington Square

Callaway Golf Company; Portland (OR); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

Callaway Golf Company is seeking a Part-time Client Associate for the Washington Square retail location in Portland, OR. The role focuses on maintaining the in-store sales and service experience, driving sales goals and delivering exceptional service.

You will connect with clients, build repeat business and stay knowledgeable about apparel lines and seasonality. The position requires a minimum of 1 year in a client services capacity, with strong communication skills and the ability to work

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Maintain in-store sales and service experience to achieve sales goals.
• Connect with in-store clients and develop repeat clientele to drive sales.
• Maintain knowledge of apparel, fit, fabric and use of the line.
• Participate in-store events, marketing initiatives and CRM activities.
• Adhere to client service standards and company policies.

Skills

Microsoft Applications

POS systems

Communication skills

Teamwork

Job description

## Client Associate Washington SquareApplylocations: JP TM - Retail - Washington Square - Portland, ORtime type: Part timeposted on: Posted 2 Days Agojob requisition id: JR2023-16393**ABOUT THE BRAND:**Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.comThe Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Adhere to client service standards and company policies and procedures* Foster a friendly, open and inviting environment for all in-store guests* Foster a work environment focused on teamwork and productivity* Maintain store cleanliness and organization, including front of house and stock space**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)*** Proficient in Microsoft Applications* Proficient in point-of-sale (POS) systems* Strong written and verbal communication skills* Ability to make decisions independently, or escalate when applicable* Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE*** Minimum 1-year experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*** Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hours**DISCLAIMER**This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.**DE&I and EEOC:*****Inclusion & Diversity:***As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.*If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.***ARE YOU READY TO MAKE THE TURN? APPLY TODAY!**