Client Associate / Senior Associate - Neuberger Wealth

LGBT Great; New York (NY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

paid time off

medical/dental/vision insurance

retirement

life insurance

discretionary bonus

Job summary

Neuberger Wealth in New York City seeks a Client Associate / Senior Associate to deliver comprehensive operational support to the Wealth Advisor Team and serve as a trusted resource for a high-net-worth client base.

The role handles daily transactions, account maintenance, documentation, and proactive client communications, coordinating with Advisors, Portfolio Managers, and Operations to enhance service and growth.

Qualifications

• 2-4+ years of client service/support or related experience in financial services
• An undergraduate degree and Series 7 and 66 licenses (required within the first 180 days)
• MBA, CFA, CFP, or CIMA are beneficial but not required
• Proficiency with Microsoft Office and Salesforce CRM
• Broad knowledge of Wealth Management and financial products
• Exceptional written and verbal communication and interpersonal skills
• Ability to organize, prioritize, manage multiple tasks and keep the team informed
• Detail-oriented and able to work under pressure in a fast-paced environment
• Proactive and collaborative team player

Responsibilities

• Provide ongoing operational support for the team’s client base by managing daily transactions and inquiries within deadlines
• Liaise between Wealth Advisors, Portfolio Managers, Operations and clients
• Open client accounts and assist with required documentation and account maintenance
• Perform account maintenance tasks including transfers, billing, and client-directed trades
• Maintain regular client contact regarding documents, updates, performance and activity
• Monitor account activities using in-house portfolio systems
• Provide customized reporting and analysis to clients or the Wealth Advisor team
• Maintain accurate client files and new business pipeline in Salesforce
• Engage in professional development and industry learning

Skills

Client service

Communication

Interpersonal skills

Time management

Attention to detail

Education

Undergraduate degree

Series 7 license

Series 66 license

Tools

Salesforce

Microsoft Office

Job description

Neuberger Wealth is Neuberger's direct-to-client wealth and investment management business. Managing $70b+ in client assets across 40+ seasoned wealth and investment teams, with access to a deep breadth of customized investment solutions, the platform is truly unique in the industry.

The Client Associate / Senior Associate will deliver comprehensive operational support and serve as a trusted resource for clients and an experienced Wealth Advisor Team. This role enhances the client experience by assisting with the service, maintenance, and growth of the team’s high-net-worth client base. We are seeking a seasoned professional with exceptional communication and interpersonal skills who possesses a deep understanding of operational processes and workflows. This role offers an opportunity to significantly contribute to the team’s success and client satisfaction.

Primary Responsibilities

• Client Service: Provide ongoing operational support for the team’s client base by managing daily transactions and inquiries accurately and within established deadlines, ensuring compliance with firm policies and federal regulations
• Liaison: Serve as a liaison between Wealth Advisors, Portfolio Managers, Operations, and clients
• Client Support: Offer daily support for the team’s client base, including opening client accounts, assisting with required documentation, and performing comprehensive account maintenance tasks
• Account Maintenance: Perform tasks such as funds disbursements, name/address changes, charitable gifting, ACATS and DTC transfers, cost updates, billing/fees, and client-directed trade orders
• Client Interaction: Maintain regular and proactive contact with clients regarding new account documents, LOAs, account updates, checks and wires, account performance, trade activity, transfers, statement inquiries, research, fees, objective changes, portfolio market values, stock quotes, online access, etc.
• Account Monitoring: Oversee account activities including trades, cash flows, debits, margin, tech shorts, performance, transfers, allocations, fees, etc., using various in-house portfolio systems
• Client Reporting: Provide customized reporting and analysis to clients or the Wealth Advisor team on a regular or ad hoc basis
• Data Management: Maintain accurate and detailed client files, account information, and new business pipeline in the Salesforce database
• Professional Development: Enhance job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Experience & Skills Qualifications

• 2-4+ years of proven client service/support or related experience in the financial services industry
• An undergraduate degree and Series 7 and 66 licenses (required within the first 180 days)
• Additional certifications such as MBA, CFA, CFP, or CIMA are beneficial but not required
• Proficiency with Microsoft Office and prior CRM experience preferred, particularly with Salesforce
• Broad knowledge of Wealth Management, financial products, and services
• Exceptional written and verbal communication skills, with strong interpersonal and client servicing abilities
• Ability to organize, prioritize, manage multiple tasks, and keep the team informed on open items
• Detail-oriented, well-organized, and capable of managing multiple tasks simultaneously
• Ability to adapt to a rapidly changing and fast-paced business environment
• Capable of operating effectively and working under pressure with tight deadlines
• A proactive attitude and ability to work collaboratively

Location: New York City; hybrid with a minimum of three days per week in office.

Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation Details

The salary range for this role is $75,000-$95,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs.

This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package.

• paid time off
• medical/dental/vision insurance
• retirement
• life insurance
• other benefits to eligible employees
• discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package

Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail].

Learn about the Applicant Privacy Notice.