Client Associate/Registered Client Associate

Royal Bank of Canada; Clive (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Total rewards program

Flexible benefits

Job summary

Royal Bank of Canada is seeking a Client Associate/Registered Client Associate for its Wealth Management branch in Clive, IA. You will support financial advisors and clients, handle inquiries, and help manage accounts in a fast-paced, compliant environment.

You will onboard new accounts, maintain records, and assist with technology changes and correspondence, with a clear path for career development and ongoing training within RBC Wealth Management.

Qualifications

• Bachelor's degree or job-related experience is required or preferred.
• Strong communication and client service skills are essential.
• Licenses: Series 7 and 66 (or 63/65) or willingness to obtain within 12 months.

Responsibilities

• Build and maintain professional relationships with clients and advisors.
• Respond to client inquiries and escalate to financial advisors when appropriate.
• Maintain compliance by gathering required documents and communicating needs to clients.
• Facilitate transfers, process trades, checks, wires, and ACHs promptly.
• Maintain confidentiality in line with RBC's Code of Conduct.

Skills

Client service

Data entry

Data gathering

Desktop tools

Group problem solving

Interpersonal relationships

Knowledge organization

Teamwork

Time management

Word processing software

Education

Bachelor's degree or job-related experience

Job description

Job Description

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment. At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escalat to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
• Maintain confidentiality in accordance with RBC's Code of Conduct.

What do you need to succeed?

Must-have

• Bachelor's degree or job-related experience
• Strong soft skills including verbal and written communication, people, organizational, and client service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
• Ability to adapt to a rapidly changing business and technology environment

Nice-to-have

• Current FINRA registrations
• Financial services experience

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across the business

Job Skills

• Customer Service
• Data Entry
• Data Gathering Analysis
• Desktop Tools
• Group Problem Solving
• Interpersonal Relationships
• Knowledge Organization
• Teamwork
• Time Management
• Word Processing Software

Additional Job Details

• Address:
• 1250 NORTHWEST 128TH STREET:CLIVE City:
• Clive Country:
• United States of America Work hours/week:
• 40 Employment Type:
• Full time Platform:
• WEALTH MANAGEMENT Job Type:
• Regular Pay Type:
• Salaried Posted Date:
• 2026-10-23 Application Deadline:
• Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.