Client Advocate, Women’s Defense Project, CDP

Brooklyn-Defender-Services; New York (NY); On-site; USD 73,000 - 78,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Generous leave policies

Job summary

Brooklyn Defender Services seeks a Client Advocate for the Women’s Defense Project (WDP) in Brooklyn, NY. The role supports clients through court appearances, connects them to social and legal services, and coordinates advocacy across a multidisciplinary team.

The position emphasizes crisis support, client navigation of criminal and family court systems, and collaboration with attorneys and social workers to provide comprehensive assistance. Salary ranges from $73,000 to $78,000.

Qualifications

• College degree or four years of equivalent experience.
• Strong organizational and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Accompanying and supporting clients during court appearances.
• Assisting clients with crime victim’s assistance applications.
• Connecting clients with social, legal, and community services.
• Providing crisis support and advocacy.
• Collaborating with attorneys and social workers to ensure coordinated support.
• Advocating for clients in criminal and family court processes.
• Accompanying clients to medical appointments and service providers.
• Other duties as assigned.

Skills

Organizational skills

Written & oral communication

Independent & teamwork

Crisis intervention

Adobe Pro

Microsoft 365

Education

College degree or four years of equivalent experience

Tools

Adobe Pro

Microsoft 365 Suite

Job description

Client Advocate, Women’s Defense Project, CDP

Full Time Brooklyn, NY, US

2 days ago Requisition ID: 1403

Salary Range: $73,000.00 To $78,000.00 Annually

Brooklyn Defender Services (BDS) seeks a Client Advocate to join the Women’s Defense Project (WDP) within the Criminal Defense Practice.

BDS is a public defense office representing low-income New Yorkers in criminal, family, immigration, and civil legal matters. For nearly 30 years, BDS has worked, in and out of court, to protect and uphold the rights of individuals and to change laws and systems that perpetuate injustice and inequality. Our legal expertise work with clients is focused on the intersections of these legal systems that disproportionately impact Black and Brown communities living in poverty.

BDS represents thousands of people each year who have diverse, complex, and multi-faceted legal needs. In addition to a zealous legal defense, our interdisciplinary teams of attorneys, social workers and advocates provide a wide range of legal and advocacy services, including for housing, public benefits, education, and employment. BDS staff work collaboratively and across disciplines to deliver high-quality legal services that serve the people we represent, their families and communities.

The Criminal Defense Practice represents and protects the legal rights of people who are arrested. Our staff consists of attorneys, social workers, investigators, paralegals, and administrative professionals. The Women’s Defense Project within the Criminal Defense Practice represents female identifying clients whose history of trauma have led to their involvement in the criminal legal system.

The Client Advocate will work closely with the WDP team to provide comprehensive support to clients throughout the legal process. The position combines client advocacy, court accompaniment, resource navigation, and legal support, with a focus on helping clients navigate complex criminal and family court systems.

Responsibilities

• Accompanying and supporting clients during court appearances.
• Assisting clients in completing and submitting crime victim’s assistance applications
• Connecting clients with appropriate social, legal, and community-based services.
• Providing support and advocacy to clients experiencing crises.
• Collaborating closely with attorneys, social workers, and other members of the WDP team to ensure clients receive coordinated and responsive support.
• Advocating for clients as they navigate criminal and family court systems.
• Accompanying clients to emergency medical care, forensic exams, appointments with service providers, etc.
• Other duties as assigned.

Qualifications

• College degree or four years of equivalent experience.
• Strong organizational skills.
• Good written and oral communications skills.Ability to work independently and in a team setting.
• Ability to take responsibility for multiple assignments at the same time, ensuring that all tasks are completed fully and timely.
• Experience working with criminalized survivors of gender-based violence and individuals experiencing crisis preferred.
• Willingness to make connections with and maintain relationships with services providers throughout the city.
• Proficiency in Adobe Pro and Microsoft 365 Suite programs (Outlook, Word, Excel, etc.) or ability to learn these applications.

Position Information

This is a full-time, non-exempt, salaried position in the collective bargaining unit. The normal schedule is Monday to Friday 9am-5pm. The position is based at Brooklyn Defenders’ offices, and in the courts located in Brooklyn and Queens. This position requires frequent travel between Brooklyn and Queens, as well as occasional travel throughout the five boroughs. Candidates will be required to accompany clients to various appointments including with medical providers, law enforcement, and service providers.

Brooklyn Defenders determines salary on a pay scale based on education and experience. For this position there is an annual salary range from $73,000-$78,000. Brooklyn Defenders offers comprehensive benefits including health insurance and a 403(b)-retirement plan. In order to support work/life balance and family-friendly policies, Brooklyn Defenders has generous vacation, sick, holiday, family, and medical leave policies.

Brooklyn Defenders is a proud equal opportunity employer committed to celebrating diversity and maintaining an equitable and inclusive work environment. We strongly encourage candidatesof all identities, expressions, orientations, disabilities, and experiences to apply. If you require an accommodation due to a disability or another reason, please contact Christopher Cox at ccox @ bds.org.