Client Advocacy and Case Strategy Associate

Mindset Care Inc.; New York (NY); Hybrid; USD 39,000 - 44,000; Full time

Job summary

Mindset Care, Inc. is seeking a Client Advocacy & Case Strategy Associate to support disability attorneys in evaluating Social Security disability cases. The role blends advocacy, legal strategy, healthcare evidence, and technology.

You will analyze medical records, identify key issues, conduct targeted research, and help prepare hearings. The position offers exposure to AI-enabled workflows and hybrid work from New York, NY.

Qualifications

• Analytical thinker with strong problem-solving skills.
• Excellent writer with clear and precise communication.
• Attention to detail when reviewing medical records and evidence.
• Interest in AI-enabled workflows to streamline case review.
• Experience or exposure to legal research in disability law is a plus.

Responsibilities

• Analyze medical records and disability evidence.
• Identify strongest and weakest parts of a case.
• Spot missing evidence and development needs.
• Prepare case summaries and hearing materials for attorneys.
• Research Social Security disability rules and legal issues.
• Review SSA determinations and decisions.
• Assist with hearing and Appeals Council preparation.
• Identify medical, vocational, and procedural issues affecting outcomes.
• Use AI-enabled tools to speed up case review.
• Contribute to building stronger disability claims.

Skills

Analytical thinker

Excellent writer

Attention to detail

Ability to work with AI tools

Legal research

Curiosity

Job description

Client Advocacy and Case Strategy Associate

About Mindset Care, Inc.

Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.

Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.

Position Overview:

Mindset is looking for a Client Advocacy & Case Strategy Associate to work alongside our disability attorneys and advocacy team on Social Security disability cases.

You'll be working at the intersection of advocacy, legal strategy, healthcare evidence, technology, and operations. One day you may be analyzing hundreds of pages of medical evidence. Another day you may be helping an attorney identify the key issue for an upcoming disability hearing. You may also help test a new AI-enabled workflow designed to find important information that would otherwise require hours of manual review.

Think of this as a law clerk role redesigned for a technology-enabled advocacy organization. You'll review real cases, analyze medical evidence, identify gaps and important issues, conduct targeted legal research, help prepare attorneys for hearings, and contribute to the strategy behind disability claims and appeals. You'll also gain exposure to how Mindset is using AI and technology to rethink traditional legal workflows—from reviewing large medical records and identifying important evidence to improving hearing preparation and analyzing unfavorable decisions.

Due to this being a hybrid role, you'll need a reliable internet connection with speeds of at least 100 Mbps download and 30 Mbps upload, a comfortable place to work, and a backup plan for occasional internet outages. We will provide your MacBook as well as a headset, keyboard, and monitor as needed. You will be responsible for maintaining a setup that supports a productive workday.

Job Responsibilities:

• Analyze medical records and disability evidence.
• Identify the strongest and weakest parts of a case.
• Spot missing evidence and case-development needs.
• Prepare case summaries and hearing materials for attorneys.
• Research Social Security disability rules and legal issues.
• Review SSA determinations and decisions.
• Assist with hearing and Appeals Council preparation.
• Identify medical, vocational, and procedural issues that could affect case outcomes.
• Use emerging AI-enabled tools to make case review faster and more effective.
• Ultimately, help our team build stronger cases for people seeking disability benefits.

Who We Are Looking For:

• Law student or recent graduate – this could be a particularly strong opportunity for someone early in their legal career.
• Analytical thinker who enjoys breaking down complex problems and information.
• Curious and intellectually engaged, with a willingness to dig deeper and ask thoughtful questions.
• Excellent writer with strong attention to detail and the ability to communicate clearly.
• Comfortable working through complicated information, including identifying inconsistencies, gaps, or details that don't add up.
• Enthusiastic about leveraging emerging technologies, such as AI, to enhance professional work.
• Relevant experience is a plus, but not required, including experience with:
• Social Security disability
• Healthcare or medical records
• Public benefits
• Legal research

Schedule:

• 8 hours per day, 5 days a week, with overtime availability as needed.
• Meaningful responsibility from the start.
• Opportunities for growth within the company.
• A creative, transparent team committed to accomplishing Mindset’s mission.

The pay range for this role is:

28 - 32 USD per hour (Hybrid (New York, NY, US))