Client Advisor- Waikiki

LVMH Group; Honolulu (HI); On-site; USD 28,103 - 38,021; Full time

Job summary

LVMH Group is seeking a Sales Associate for Tiffany in Honolulu, Hawaii. In this role, you will represent the Tiffany brand, build strong client relationships, and exceed sales targets. The ideal candidate will possess a college degree, relevant retail experience, and excellent communication skills. Compensation ranges from $20.40 to $27.60 per hour, depending on experience, with additional eligibility for sales commission. Flexibility to work various hours, including weekends and holidays, is required.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

Responsibilities

• Embody the Tiffany brand in each client interaction.
• Develop and maintain client relationships to exceed commercial targets.
• Optimize hospitality and store amenities for unique client experiences.

Skills

Excellent communication

Client relationship building

Sales target achievement

Entrepreneurial spirit

Client data capture

Multilingual proficiency

Education

College/University degree

Tools

Point of Sales (POS) systems

Client tracking systems

Microsoft Outlook

Job description

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan.
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.
• Elevate in‑store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
• Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in‑store experience to a memorable event.
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
• Connect with your client’s wardrobe to ‘style them’.

Experience and Qualifications

• Experience in retail or luxury retail or relevant client‑related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non‑traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• A college/university degree.
• Proficiency in multiple languages.

Compensation and Benefits

The hiring range for this position ranges from $20.40- $27.60. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. This role is also eligible for sales commission.