Client Advisor - Rodeo Drive

Louis Vuitton; Los Angeles (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Healthcare benefits

Retirement plans

Job summary

Louis Vuitton is seeking a highly motivated Client Advisor who will be an ambassador of the Brand, ensuring every Client is treated to the Louis Vuitton promise and building long lasting relationships through clienteling tools and systems.

In this fast-paced luxury retail environment you will advise clients, master product knowledge, and strive to exceed sales goals while delivering memorable experiences across our diverse clientele.

Qualifications

• Experience in luxury retail preferred.
• Strong client service mindset and ability to build relationships.
• Willingness to learn Brand and product details.

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Skills

Customer service

Sales

Product knowledge

Clienteling

Relationship building

Tools

CRM software

Job description

About The Job

Louis Vuitton is seeking a highly motivated, curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

Profile

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

Essential duties and responsibilities of a Client Advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

The appointed candidate will be offered an hourly rate within the range of USD $26-$30 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

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We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Reference LVM33884