Client Advisor (Part-time), A|X Outlet

Giorgio-Armani; Norfolk (VA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Giorgio Armani Corporation seeks a Client Advisor to support merchandising and client relationship strategies on the sales floor. You will develop a client base, drive store revenue, and shape the luxury brand experience with integrity and teamwork.

Strong communication and product knowledge are essential, with emphasis on delivering the highest level of service and creating a superior client experience. Knowledge of CRM tools is a plus.

Qualifications

• Experience in retail and customer service preferred.
• Excellent communication skills (verbal and written).
• Proficiency with client outreach tools (CRM, WeChat) preferred.
• Foreign language skills (Italian, Spanish, French, Mandarin or others) considered a strong asset.
• Able to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Assist in executing merchandising and client relationship strategies.
• Maintain a daily presence on the sales floor to develop a client base, drive store revenue, and shape the brand experience.
• Represent the brand with integrity, teamwork, and a results-driven attitude; share product knowledge and provide top-level service.

Skills

Retail experience

Communication skills

CRM/WeChat experience

Language skills (advantage)

Flexible schedule

Tools

CRM tools

Job description

As an associate with Giorgio Armani Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit, passion for the brand, exemplify the company's values and knowledge of the luxury/retail business will greatly influence the client experience.

As a Client Advisor, you will assist in the execution of merchandising and client relationship strategies. Your daily presence on the sales floor will allow you to develop a client base, drive store revenue and shape the brand experience.

To be successful in this role you will operate with integrity, have a strong team mindset and be results driven. As a member of the team accountable for driving sales, you will act as a client advisor, share product knowledge, and provide the highest level of service.

Our team mission is passionately conveying the vision of Giorgio Armani.

QUALIFICATIONS & SKILLS

• Preferred retail experience in a similar position
• Excellent communication (verbal and written) skills and demonstrated passion for working as a team
• Proficiency using technical resources for client outreach, such as CRM, WeChat, etc. preferred
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset
• Able to work a flexible schedule, including holidays, nights and weekends

The appointed candidate will be offered a salary within the range of $12.77 plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.